User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; AT&T CSM6.0) Build Identifier: Mozilla 5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030312 Cannot browse - get an Alert "The connection was refused..." when attempting to visit any site. Just installed 1.3 - so settings should be default. (However, did install over a previous working 1.1 Mozilla, which was uninstalled first). Specifically, no proxy settings are used, and connection is a DSL. IE works fine, as does the 1.1 (I reinstalled it, then reinstalled 1.3). This is on Windows 2000 SP3 with latest patches. Reproducible: Always Steps to Reproduce: 1. Start Mozilla 1.3 2. Type in any site 3. Get Alert Actual Results: The connection was refused when attempting to contact www.google.com. Note that the response is quite quick, suggesting an internal problem. Expected Results: For now I'm going back to 1.1.
Do you use some kind of firewall? ZoneAlarm, for instance, can block network access on an application basis, and when you install a new version of a network app, you have to grant it access in ZoneAlarm before it's usable.
Well. Reducing severity since this obviously is no common problem. Reporter: You may reply to me privatly by mail instead, if there is a problem using the form on web: http://bugzilla.mozilla.org/show_bug.cgi?id=198852
Severity: blocker → major
From mail with reporter: ------ >> R.K.: >> >> While I have used Zonealarm on this machine before, it is now shut off. Plus >the reinstallation of old Mozilla 1.1 works fine... wierd. >> >> Matt >Not so weird. Simply shutting zonealarm off doesn't prevent it from blocking >traffic. >That is described somewhere in its helpfiles as far as i remember. >In order to completely remove the zone alarm blocking capabilities you must >uninstall it. > >If you don't want that: Try ENABLE zonealarm instead, and see if it pops up a >question to allow / deny mozilla access to the Internet. > > >R.K.Aa. R.K. Hey thanks! That was it. I tried your second suggestion, and it did pop up a question. Now I don't know what to suggest to help avoid this sort of problem in the future. It's a flaw of Zonealarm, really, but everyone else has to make note of it.
*** This bug has been marked as a duplicate of 147209 ***
Status: UNCONFIRMED → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → DUPLICATE
Summary: Alert "The connection was refused" when attempting to browse any site. → Alert "The connection was refused" when attempting to browse any site [ZoneAlarm]
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