199239 - Accessing Earthlink webmail causes intermittant errors both on login and during mail display

Status: RESOLVED INVALID

(SeaMonkey :: General, defect)

Description

[Craig Branson]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC; en-US; rv:1.2.1) Gecko/20021130

This is a recent problem -- only since March 15, 2003, or so. When I log on to
access my e-mail at the above URL, I get bad login errors to begin with. When I
press on and eventually get it to accept the login (sometimes this can take 5
tries) I am presented with a standard framed page with three panels. One of
those contains the message list. Often Earthlink is unable to display that frame
and gives me a "Your session does not exist. Please click the link below to
Login again" error.

Reproducible: Sometimes

Steps to Reproduce:
Problem A

1. Go to https://webmail.atl.earthlink.net/wam/wam
2. Enter a valid user name and password. Click "Sign In".

Problem B

1. If the above steps are successful (20 percent of the time), you'll be
presented with a three-part frame showing options, the message list and the
actual message.
2. Prior to the page completing, you'll be presented with "Your session does not
exist. Please click the link below to Login again"
Actual Results:  
You have to start over again.

Expected Results:  
It should log in and access messages.

Comment 1

[Craig Branson]

After contacting Earthlink, they "fixed what was causing the problem" and
wouldn't elaborate.