User-Agent: Mozilla/5.0 (X11; U; Linux ppc; en-US; rv:1.3) Gecko/20030318 Build Identifier: Mozilla/5.0 (X11; U; Linux ppc; en-US; rv:1.3) Gecko/20030318 - Receive an email message with multiple file attachments. - Using a *slow* (as in dialup speed) line, select the message. - Mozilla at this point starts downloading "stuff", but does not indicate what it is downloading, or when it can be expected to be complete. - Try and save the attachment. The attachment seems to be saved correctly, but on closer investigation, only a few bytes of what appears like noise are saved. Usually the file length is less than 30 bytes, and seems to be different in each case. - Mozilla offers no option to try and re-download a message, so the only workaround is to move the message to another folder, and try and download it again. Reproducible: Sometimes Steps to Reproduce: xxx
I have the same thing (1.4, 1.5 under windows xp) especially with .zip attachments sent via microsoft exchange web interface (outlook web access). However, the attachment can be unpacked properly using local client (like pine).
can you try a 1.6 build from today? If that doesn't work, can you attach an imap protocol log of a failed download by following these instructions? thx. http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap
Status: UNCONFIRMED → NEW
Ever confirmed: true
This happened again with mozilla v1.7. Steps taken: - Turn on imap protocol logging via the environment variables - Start up mozilla mail - Select message with many attachments that has shown this problem - Select "save all". - Out of 13 attachments, 12 have a size of 27 bytes, and just one has a size of 69k - no idea if the 69k attachment is a complete download. The imap log is attached.
Created attachment 154459 [details] imap log file (gzip compressed) Imap log file referred to in the previous comment, compressed with gzip
can you try a recent 1.8 trunk build, or a recent 1.7.3 build? I believe I've checked in a fix for this.
I believe the fix in bug 249195 also fixes this problem. Marking dup. *** This bug has been marked as a duplicate of 249195 ***
Status: NEW → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → DUPLICATE
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