Closed
Bug 202706
Opened 21 years ago
Closed 20 years ago
All e-mail account settings & passwords / stored passwords for sites are wiped out
Categories
(Core :: Preferences: Backend, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 193638
People
(Reporter: max, Assigned: ccarlen)
References
Details
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3a) Gecko/20021212 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3a) Gecko/20021212 I use Mozilla at work, and so this is quite important for me. This has happened to a few other people at my work place as well. I have done this a few times and all of my account settings are lost after setting them up, closing mozilla and restarting it. This has happened after I logged in on a different machine which has this Mozilla version: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.9) Gecko/20020408, build 2002040813 None of my passwords/accounts were there?! I logged out from that machine, went to a machine I always use to work on, and the same thing - no e-mail accounts/passwords. I have set them up, thinking that they would be stored. But to my astonishment they were not when I came back the other day. Reproducible: Always Steps to Reproduce: 1. Setup e-mails accounts/passwords, access the website and store the passwords as well 2. Close mozilla 3. Restart mozilla. Actual Results: All of my setting where gone. No e-mail accounts (IMAP), passwords for them or passwords for the sites that I have previously visited. Expected Results: Mozilla should have kept all the settings The bookmarks are kept in place/stored, however e-mail accounts/passwords are not kept. When I recreate the e-mail accounts, the e-mail in different folders (sent, saved, etc) are present. Going into the .mozilla directory, the 'default' user profile which I am is present and all directories seem to be in tact. However I don't know what is being modified, probably ImapMail, prefs.js? I also noticed that ever since this problem started, the following file have been generated every day I would create the accounts/passwords (I started this on Saturday April 19, 2003): -rw-r--r-- 1 mgorouve users 11503 Apr 18 21:21 42565883.s -rw-r--r-- 1 mgorouve users 3731 Feb 5 11:41 42571466.w -rw-r--r-- 1 mgorouve users 133 Apr 19 09:18 50758504.s -rw-r--r-- 1 mgorouve users 1598 Apr 19 10:42 50759147.s -rw-r--r-- 1 mgorouve users 2557 Apr 19 20:39 50763925.s -rw-r--r-- 1 mgorouve users 72 Apr 20 09:29 50845312.s -rw-r--r-- 1 mgorouve users 1055 Apr 20 10:34 50845604.s -rw-r--r-- 1 mgorouve users 0 Apr 20 10:05 50847341.w
Reporter | ||
Comment 1•21 years ago
|
||
It seems like this was not a problem with the e-mail accounts, ruther it was a problem with the prefs.js file. It was CORRUPTED?! I found some gibberish: Part 1. user_pref("print.\\Öÿ¿Ü:^E^Hðc~N\n~P~F^C@8C# ", "lpr ${MOZ_PRINTER_NAME:+'-P'}${MOZ_PRINTER_NAME}"); user_pref("print.\\Ùÿ¿Ü:^E^HÀ~El ~P~F^C@", "lpr ${MOZ_PRINTER_NAME:+'-P'}${MOZ_PRINTER_NAME}"); Part 2. user_pref("print.printer_PostScript/default.p^XÊÿ¿d|W@°ë¥ ØÉÿ¿^TÊÿ¿~P~F^C@°ë¥ ", true); user_pref("print.printer_PostScript/default.p^XÊÿ¿¸}W@°ë¥ ØÉÿ¿^TÊÿ¿~P~F^C@°ë¥ ", 1); user_pref("print.printer_PostScript/default.p^XÕÿ¿d|W@8 ð^HØÔÿ¿^TÕÿ¿~P~F^C@8 ð^H", true); user_pref("print.printer_PostScript/default.p^XÕÿ¿¸}W@8 ð^HØÔÿ¿^TÕÿ¿~P~F^C@8 ð^H", 1); user_pref("print.printer_PostScript/default.p^XÛÿ¿d|W@^P¼~J^HØÚÿ¿^TÛÿ¿~P~F^C@^P¼~J^H", true); user_pref("print.printer_PostScript/default.p^XÛÿ¿¸}W@^P¼~J^HØÚÿ¿^TÛÿ¿~P~F^C@^P¼~J^H", 1); Part 3. user_pref("print.printer_PostScript/default.p~XÖÿ¿d|W@8C# XÖÿ¿~TÖÿ¿~P~F^C@8C# ", true); user_pref("print.printer_PostScript/default.p~XÖÿ¿¸}W@8C# XÖÿ¿~TÖÿ¿~P~F^C@8C# ", 1); user_pref("print.printer_PostScript/default.p~XÙÿ¿d|W@", true); user_pref("print.printer_PostScript/default.p~XÙÿ¿¸}W@", 1); Part 4. user_pref("print.ÜÉÿ¿Ü:^E^H8Øk^L~P~F^C@°ë¥ ", "Letter"); user_pref("print.ÜÉÿ¿Ü:^E^H@Yo^H~P~F^C@°ë¥ ", "lpr ${MOZ_PRINTER_NAME:+'-P'}${MOZ_PRINTER_NAME}"); user_pref("print.ÜÔÿ¿Ü:^E^H", "lpr ${MOZ_PRINTER_NAME:+'-P'}${MOZ_PRINTER_NAME}"); user_pref("print.ÜÔÿ¿Ü:^E^HèÔ \n~P~F^C@8 ð^H", "lpr ${MOZ_PRINTER_NAME:+'-P'}${MOZ_PRINTER_NAME}"); user_pref("print.ÜÚÿ¿Ü:^E^H 2Ò^H~P~F^C@^P¼~J^H", "lpr ${MOZ_PRINTER_NAME:+'-P'}${MOZ_PRINTER_NAME}"); user_pref("print.ÜÚÿ¿Ü:^E^Hpé^H~P~F^C@^P¼~J^H", "Letter"); Doesn't look like all those funny characters should be there, should they? :)
Comment 2•21 years ago
|
||
You get not error message on startup with this corrupted file or does Mozilla always write such a broken prefs.js ? Can you please retest this with Mozilla1.4a or later builds ?
Assignee: racham → ccarlen
Component: Account Manager → Preferences: Backend
Product: MailNews → Browser
QA Contact: nbaca → sairuh
Reporter | ||
Comment 3•21 years ago
|
||
Well, when I started up mozilla from the shell, that was the error I got: corrupted prefs.js file, line 222 (it would actually display the funny characters) So I went into the prefs.js file, vi and removed the lines that had those funny characters (I couldn't do any worse if I were to screw the formatting of the file...). All the lines with these charactes were associated with the printer, however I have not done any modifications to the preferences lately. It fixed the problem. I am just wondering what could have caused the corruption? NFS/local FS?
Assignee | ||
Comment 4•21 years ago
|
||
The question is: How did the "print.*" prefs come to contain garbage? In the lifetime of this prefs.js file, had you done a Page Setup or Print operation?
This seems to be a dupe of Bug 193638 "corrupt or lost pref.js / startup configuration error". Try the workarounds mentioned in that bug report.
Comment 6•20 years ago
|
||
*** This bug has been marked as a duplicate of 193638 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
You need to log in
before you can comment on or make changes to this bug.
Description
•