Closed Bug 203934 Opened 22 years ago Closed 21 years ago

When I receive new mail, the message is fetched from the server but it does not display in the message list

Categories

(SeaMonkey :: MailNews: Message Display, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: bjv, Assigned: sspitzer)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4b) Gecko/20030429 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4b) Gecko/20030429 When I receive a new mail message, the mail notifier tool properly shows up and dings, and the message is automatically retrieved from the server (see "received 1 of 1 ..." message in the status bar), but the new message does not show up anywhere in the message list (attempts to scroll down or up don't show the message anywhere). If I select another folder and then select Inbox again, the message shows up. This occurs in the 4/29 nightly build Reproducible: Always Steps to Reproduce: 1. wait for new mail to arrive Actual Results: You don't see any new email messages in message list until you restart mail/news or click on another folder and then back on Inbox. Expected Results: Should have refreshed/added new message to message list when the message was received. I tried a variety of changes to configuration settings to see if it would change things. For example, I turned off automatically download messages off and then simply used the Get Msgs button to retrieve the messages. While they were retrieved, they weren't displayed. Similarly, I turned off junk mail controls and again, saw no difference in behavior.
Brian Vetter: do you have more than one mail account configured? If so, and if the symptom only appears on accounts other than the first, then this is a duplicate of bug 186573.
While I do have more than one account, the problem is not the same. First, it is the primary account (first one) that does not update. Second, it has nothing to do with the "inbox" folder becoming bolded nor the number of unread showing properly, but instead, the list of messages does not show the new message. It is as if the message list does not refresh and show the newly arrived messages. I have to close the mail window or switch to a different folder and then back to the Inbox folder to see the messages in the message list. I don't see this on 1.3 or 1.1 Mail/News readers - I have only witnessed it on the recent 1.4 build. Or should I say "witnessing it" since it is persistent.
Flags: blocking1.4b+
Flags: blocking1.4+
Brian, please don't use bugzilla features you do not know: The blocking1.4b+ flag is only set by drivers@mozilla.org for bugs they are willing to delay 1.4b for. You may set blocking1.4b? to request drivers' decision - if there is at least a reason for them possibly doing so. An - even UNCONFIRMED - bug that only one person has seen yet and that might be just a configuration problem and that does not have a chance of getting fixed within days does not provide such a reason.
Flags: blocking1.4b+
Flags: blocking1.4+
Sorry for the misuse of bugzilla. To bring more into this, it also fails exactly the same way with the 1.4 beta. I didn't notice this problem with 1.3. BTW, after a few weeks, it has graduated to more than just a minor annoyance. So what can I do to move this to more than unconfirmed? Do I need to post some configuration info? What file(s) would help someone figure it out?
I reverted back to an older version of Mozilla and then updated again to 1.4b. It now all works fine. I'm not sure what happened but the problem is no longer present. I'd suggest that you either close this or put it in the "can't reproduce"/solar spots category.
=>WFM per reporter's comment 5.
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → WONTFIX
Status: RESOLVED → UNCONFIRMED
Resolution: WONTFIX → ---
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago21 years ago
Resolution: --- → WORKSFORME
Product: Browser → Seamonkey
You need to log in before you can comment on or make changes to this bug.