User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030312 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4a) Gecko/20030312 With Mozilla 1.4alpha installed, the use of the Microsoft Project Workgroup plugin for Microsoft Outlook is affected. After Mozilla 1.4 was installed, anytime one of the "Project" emails was fully opened, Mozilla would be opened. The normal operation would be that a sub-window is opened with your project task information. There are generally two types of email attachments: 1 - Task Assignment 2 - Task Status Update When you try and open a task assignment, Outlook comes back with a "the operation could not be completed" message. The sub-window for performing a team status update can be opened be clicking on the attachment icon inside Outlook and chosing "Open It" but when you try and confirm your changes it will pop up with the error message once more. This does not happen with Mozilla 1.3 and before. The extension belonging to these email attachments is .MTM and I believe Mozilla maybe trying to use these extensions but I did not see it in the system menu. Unfortunately I have since had to uninstall Mozilla 1.4a and go back to 1.3 so that I can work with the MS project plugin. The Project workgroup plugin is now working again. Reproducible: Always Steps to Reproduce: 1. Start Microsoft Outlook 2000 (with Project workgroup plugin) 2. Start Mozilla 1.4a 3. Try and open a project update email fully by double clicking on it. Actual Results: An error message appears saying that the Project plugin could not complete its operation. Expected Results: It should not have affected Outlooks operation at all.
Some logs would be helpful, sysinternals.com has various logging tools I'd suggest attaching a regmon log for Outlook (you can limit the log to the time range from right before you trigger the problem to after you get the error). A filemon log for the same time period might also be useful. Experiment to decide whether logging all applications or just a small list (outlook, mozilla, <i'm not sure>) turns up interesting information. The logs might be loarge, so zipping them together and attaching them as a single application/zip would be ok.
I have upgraded to 1.4b and it seems to be working okay now. I can open up the Project emails without Mozilla starting up now.