205720 - An error occured while sending mail. The mail server responded 5.3.0

Status: RESOLVED EXPIRED

(MailNews Core :: Networking: SMTP, defect)

Description

[Bhola De]

User-Agent:       Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.4b) Gecko/20030507
Build Identifier: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.4b) Gecko/20030507

I get this error message only in 1.4beta email client.  This happened, say
about, 10 times on different occasions.  Happened after sending reply to email
or sending a new composition.  I composed a new message or a reply in M$
Notepad, went to email client, pressed reply or new message as the case might
be, copied and pasted my text from the notepad to the email client, made small
modifications, and pressed "Send".  Then I got the following error message:

"An error occured while sending mail.  The mail server responded 5.3.0 "<email
address>.  
Please check the message recipients and try again.

I never had this problem before in Mozilla 1.4a or prior versions.

Reproducible: Always

Steps to Reproduce:
1. Compose a new message or a reply in M$ Notepad.
2. Go to email client, press reply or new message as the case may be.
3. Copy and paste my text from the notepad to the email client, make the small
changes in text and press "Send".

Actual Results:  
Get this error message:

"An error occured while sending mail.  The mail server responded 5.3.0 "<email
address>.  
Please check the message recipients and try again.


To get around the problem, I closed the email client completely discarding my
composition, and restart it.

I made the small modifications, mentioned before, in Notepad (instead of in the
email client), copied this modified text in new message or replied message as
the case might be, and sent it out.  It was transferred successfully!  

Making changes inside the email client in the pasted message was causing
transmission error.

Comment 1

[Christian Eyrich]

I can't reproduce this with 20030509 on Win98.

Huh? A message body that causes the server to report an error?
Does this occur when sending through a special SMTP server or which each you're
using?

If you could send such a failing testmail while mozilla logs the operation that
might be useful for us. How you can set up your system to produce such a log is
described here:
http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#smtp
But please don't include this file in your comment but it to this bug.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.