206086 - Unable to view trade confirmation or statements in popup window after submitting form in linux.

Status: RESOLVED EXPIRED

(Core :: DOM: Core & HTML, defect)

Description

[M Dalal]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3) Gecko/20030312
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3) Gecko/20030312

In the Statements section of the fidelity.com website (after logging in), they
provide a service for viewing statements and trade confirmations online.
After entering in the form data for viewing a statement or trade confirmation, I
hit the "View" button.  A popup window is displayed that is always blank and
always displays the 'wait' cursor.  The viewing mode (i.e. HTML or PDF) does not
affect the result.
 
I tried the same usage scenario with Konqueror 3.0.3-0.7 and it worked fine.


Reproducible: Always

Steps to Reproduce:
1. Goto http://www.fidelity.com
2. Login (you must be a fidelity customer)
3. Click on the "Accounts & Trade" main section tab.
4. Click on the "Statements" sub-section tab.  At this point you will see the
statements "Overview" section.
5. Select the "Statements" or "Confirms" dark blue sub-sub-section tab.
6. Complete the form that appears and hit the "View" button.


Actual Results:  
A popup window will appear that has most browser controls hidden except the
menubar.  The wait cursor will remain forever and the page will remain blank. 
Viewing the page source shows nothing.

Expected Results:  
It should have shown the statement or trade confirmation within that page.

Comment 1

[Bob Clary [:bc] (inactive)]

M, can you reproduce this with a more recent Mozilla build like 1.7.5 or Firefox
1.0?

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
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If it is not a problem any longer, you need take no action. If this bug is not
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Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.