207619 - Browser fail to open after installation

Status: RESOLVED DUPLICATE of bug 195600

(SeaMonkey :: General, defect)

Description

[Joe Young]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.1) Gecko/20020823 Netscape/7.0 (nscd2)
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.1) Gecko/20020823 Netscape/7.0 (nscd2)

Took the time to download the latest. Installed per instructions. Mozilla will
not run now. Nothing happens when click on mozilla.exe. On install, did get an
fatal error. Not sure I want to spend another 1.5 hours downloading. This to me
is not a good way to test your product.

Reproducible: Always

Steps to Reproduce:
1.Click on shortcut to activate browser.
2.Nothing happens
3.

Actual Results:  
Send you a bug report

Expected Results:  
The browser should have opened.

Comment 1

[Matthias Versen [:Matti]]

Have you close Netscape7 while you downloaded Mozilla and tried to open it ?

Comment 2

[Hermann Schwab]

What did you download as Mozillas latest? 1.3.1, 1.4b, 1.4RC1, a nightly?
What form did you download, the short net-installer, about 200kb, the full
sea-installer, about 12 MB, the zipfile?
How did you install it, did it run once, failing at next start?
Did you ever had a mozilla browser installed, or was this the first one?
Do you have Netscape7 installed on this computer?

You are reporting with a Netscape 7 Browser, and there are problems with mozilla
using netscape profiles, and vice versa, but there are ways for installing both,
running from separate profiles at different times.

Comment 3

[Patrick]

Also make sure that you uninstall any previous Mozilla installation prior to
installing a new one AND manually clear out the c:\program files\mozilla.org folder.

Comment 4

[Mitch]

I was just about to post a "me too" but completely deleting my old Mozilla 
folder before installing 1.4RC1 did the trick.

Comment 5

[Patrick]

Reporter : if the steps from comment 3 resolve your problem you can mark this
bug a duplicate of bug 195600.

Comment 6

[Matthias Versen [:Matti]]

.

Comment 7

[Patrick]

no response from reporter, marking it as dupe

*** This bug has been marked as a duplicate of 195600 ***