207872 - No full page display with an online banking site - Missing page elements

Status: RESOLVED EXPIRED

(SeaMonkey :: General, defect)

Description

[Clemens Buchmann]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4) Gecko/20030529
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4) Gecko/20030529

The pages at https://my.advance.de aren't displayed right with recent mozilla
builds. (mozilla-1.4b and mozilla-1.4rc1). Mozilla-1.2.1 displays those pages
right but everything from that release on has problems with that online banking
site.
After logging in (the login page is loaded right) the past 1.2.1 mozilla builds
are loading the page as supposed to but several elements of those pages are just
not displayed. The logout 'button' or better link sometimes has no effect at
all. The more you try to 'move' yourself through the pages the less is displayed.

Reproducible: Always

Steps to Reproduce:
1. log in with personal number and pin
2. wait for the main page to load and even then elements are not displayed kinda
randomly.
3. further movement brings less visible elements
4. tried to log out

Actual Results:  
I had to close the tab or quit the browser at all for security reasons. (to at
least try to cancel the session with the server)
Besides that 'paranoia' the browser is fully functional. Unfortunately I haven't
experienced that behaviour with any other page or whole site.

Expected Results:  
Display the pages right ;-) - Under this circumstances online banking is just
not possible. :-/

Here are some logs with mozilla 1.2.1, mozilla 1.4b and mozilla 1.4rc1:

The following two logs were produced doing the same steps. (logging in, trying
to access the account summary page, log out) [XXXXXXXXXX = my account number :-) ]

mozilla 1.2.1: (which works very fine)
Document https://my.advance.de/ loaded successfully
Document https://my.advance.de/fipo/portal/fwk/login/logon.jsp?PKInit=1 loaded s
uccessfully
Document https://my.advance.de/fipo/portal/fwk/login/logonk_struts loaded succes
sfully
Document https://my.advance.de/fipo/portal/framectrl?NaviAction=BANKING_TURNOVER
&sourceAccount=XXXXXXXXXX loaded successfully
Document https://my.advance.de/fipo/portal/PORTALLOGOUT loaded successfully
Document https://my.advance.de/static/fipo/html/logout.html loaded successfully

mozilla 1.4beta:

Document https://my.advance.de/ loaded successfully
Document https://my.advance.de/fipo/portal/fwk/login/logon.jsp?PKInit=1 loaded s
uccessfully
Document https://my.advance.de/fipo/portal/fwk/login/logonk_struts loaded succes
sfully
An error occurred updating the cmd_cut command
An error occurred updating the cmd_copy command
An error occurred updating the cmd_selectAll command
An error occurred updating the cmd_cut command
An error occurred updating the cmd_copy command
An error occurred updating the cmd_selectAll command
Document https://my.advance.de/fipo/portal/framectrl?NaviAction=BANKING_TURNOVER
&sourceAccount=XXXXXXXXXX loaded successfully
Document https://my.advance.de/fipo/portal/framectrl?NaviAction=STARTPAGE loaded
 successfully
Document https://my.advance.de/fipo/portal/framectrl?NaviAction=SITEINDEX loaded
 successfully
Document https://my.advance.de/fipo/portal/PORTALLOGOUT loaded successfully
Error loading URL https://my.advance.de/static/fipo/html/logout.html : 80004005 
(NS_ERROR_FAILURE)
Document https://my.advance.de/fipo/portal/PORTALLOGOUT loaded successfully
Error loading URL https://my.advance.de/static/fipo/html/logout.html : 80004005 
(NS_ERROR_FAILURE)
Document https://my.advance.de/static/fipo/html/logout.html loaded successfully


Now two logs logging those steps: log in, trying to access 'market information',
try to access the 'index' page, log out.

mozilla 1.2.1:
Document https://my.advance.de/ loaded successfully
Document https://my.advance.de/fipo/portal/fwk/login/logon.jsp?PKInit=1 loaded
successfully
Document https://my.advance.de/fipo/portal/fwk/login/logonk_struts loaded
successfully
Document https://my.advance.de/fipo/portal/framectrl?NaviAction=MARKTINFOS
loaded successfully
Document https://my.advance.de/fipo/portal/framectrl?NaviAction=SITEINDEX loaded
successfully
Document https://my.advance.de/fipo/portal/PORTALLOGOUT loaded successfully
Document https://my.advance.de/static/fipo/html/logout.html loaded successfully

mozilla 1.4rc1:

Document https://my.advance.de/ loaded successfully
Document https://my.advance.de/fipo/portal/fwk/login/logon.jsp?PKInit=1 loaded
successfully
Document https://my.advance.de/fipo/portal/fwk/login/logonk_struts loaded
successfully
Document https://my.advance.de/fipo/portal/framectrl?NaviAction=MARKTINFOS
loaded successfully
Document https://my.advance.de/fipo/portal/framectrl?NaviAction=SITEINDEX loaded
successfully
Document https://my.advance.de/fipo/portal/PORTALLOGOUT loaded successfully
Error loading URL https://my.advance.de/static/fipo/html/logout.html : 80004005
(NS_ERROR_FAILURE)
Document https://my.advance.de/fipo/portal/PORTALLOGOUT loaded successfully
Error loading URL https://my.advance.de/static/fipo/html/logout.html : 80004005
(NS_ERROR_FAILURE)


This site seems to use jsp so maybe that might the cause of this problem. Hope
you have an idea of this problem and enough information is given. If not feel
free to mail me and I provide everything of interest. :-) Thanks in advance!

 Clemens Buchmann

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
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you still believe we should implement it, please visit the URL of this bug
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If it is not a problem any longer, you need take no action. If this bug is not
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Thank you for your help in this matter.

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Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.