Closed Bug 207909 Opened 21 years ago Closed 21 years ago

Moving or deleting message from IMAP folder does not complete (intermittent)

Categories

(MailNews Core :: Networking: IMAP, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 207910

People

(Reporter: rtrout, Assigned: Bienvenu)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030529
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030529

Using Moz 1.4 RC1, Windows 2000, on IMAP folders to Ipswitch IMail server.
Problem first occured in Moz 1.3 final, and symptoms identical.

Problem is attempting to move, copy or delete message/s from IMAP folder do not
complete, ie. messages stay there and Mozilla does not appear to acknowledge
command in any way. No tests on POP, but moving messages in Local Folders works
fine.

What is strage is that the problem only begins some time (approx 30 minutes)
after beginning to use Mozilla/Mail News. Restarting clears fault every time,
but closing/opening Mail News while Mozilla remains running does not work.

My suspicion is that fault is somehow related to Junk Mail controls as it
usually happens most often first thing in the morning when my Inbox has 50-100
messages many of which are SPAM. During the rest of the day, the bug does not
appear to occur.

I can't give exact details of how to reproduce, other than I suspect IMAP,
possibly Ipswitch Imail (I reported previous bugs on Imail that were fixed -
great work guys), and Junk Mail controls. Remember that fault is not always
present but happens some time after starting.

Reporting as Normal bug severity as workaround exists (restart Mozilla) but
impact is high as move/copy/delete such a commonly used critical function.

Reproducible: Sometimes

Steps to Reproduce:
See above.
1. Using Ipswitch Imail and Moz 1.3 or 1.4 RC1.
2. Login to IMAP and allow Junk Mail controls to run (generaly 30+ messages).
3. Select message in Inbox or other IMAP folders
4. Use Move, Copy or Delete from any menu to Local Folders or other IMAP folder.

Actual Results:  
Absolutely no response by Mozilla to acknowledge command issued.

Expected Results:  
Completed move/copy/delete
Sorry - generated additional bug due to error in form submission. Delete this
bug and refer to 207910.

*** This bug has been marked as a duplicate of 207910 ***
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → DUPLICATE
Product: MailNews → Core
Product: Core → MailNews Core
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