208414 - Asking for legitimate e-mail and password again and again

Status: RESOLVED INVALID

(Bugzilla :: User Interface, defect)

Description

[Naveen Joshi]

User-Agent:       Mozilla/4.0 (compatible; MSIE 5.01; Windows NT 5.0)
Build Identifier: 

I am using Bugzilla-2.16.3 with older version of database from 2.12. Whenever I 
am using the Administration function it gets logout and ask for legitimate e-
mail address and password. If I already logged in with maintainer rights and 
going to see group, components, keywords etc.  it ask me the  legitimate e-mail 
address and password again and then shows the groups after that I make the 
change and press the submit button, again ask for the legitimate e-mail address 
and password.

Reproducible: Always

Steps to Reproduce:
1. Logged in with maintainer rights
2. browse the groups/components
3. It asks for legitimate e-mail address and password
4. Again for another activity it as for same e-mail address and password.

Actual Results:  
Asking for login again and agin on every activity.

Expected Results:  
It should not ask for login again and agin every activity.

Comment 1

[Dave Miller [:justdave]]

This is not a bug.  You have something configured incorrectly either in your
browser or in Bugzilla.

First, make sure your browser has cookies enabled.

If that's set, then make sure you have "cookiepath" set correctly in
editparams.cgi.  cookiepath is a *relative* path from your webroot, as seen by
the browser, not a local pathname.  It specifies the directory within your
website that the browser is allowed to send the cookies back to.  If your
bugzilla is at http://mymachine/ then your cookiepath should be "/".  If your
bugzilla is at http://mymachine/bugzilla/ then your cookiepath should be
"/bugzilla/".

If you previously had cookiepath set wrong, you may need to delete all cookies
for your Bugzilla machine from your browser before it will work correctly again.