switching profiles causes smtp errors



15 years ago
10 years ago


(Reporter: farcusnz, Assigned: sspitzer)


Windows XP

Firefox Tracking Flags

(Not tracked)




15 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030529
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030529

If I switch from one profile to another without closing Mozilla and then try to
send an email I get an smtp error message 'could not connect to the smtp server
- check your settings and try again.'

Reproducible: Always

Steps to Reproduce:
1.switch profiles
2.compose email and try to send
3.cannot send email and get error window.
4.save message - close Mozilla - relaunch and send email - no problem

Expected Results:  
Mail should be sent without any problems.

Comment 1

15 years ago
Are you sure that you have SMPT settings for both profiles, and that both of
them work correctly (in other words, if you start from scratch with that
profile, does mail sending work OK?

WFM on Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5a) Gecko/20030606

Comment 2

15 years ago
yes, both profiles have separate smtp settings - one has an australian yahoo
smtp setting and the other (my partners profile) a Japanese yahoo smtp setting.
The only difference in the settings is that while mine ends in .com.au the other
ends in .co.jp
Both smtp settings work 100% every time if the profile is started from scratch -
and fail 100% every time if called in the same session that a profile has been
To test I created a new profile with an smtp setting from my isp but I still see
the same behaviour in the new profile.
Product: MailNews → Core
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Last Resolved: 13 years ago
Resolution: --- → EXPIRED
Product: Core → MailNews Core
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