User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030612 Note that this bug is different from 98399 (hang when STARTTLS returns failure) When sending mail, mozilla hangs after it receives a response to 'EHLO'. Mozilla SMTP configuration: port 25, always use SSL. With SSL set to 'never' the bug does not manifest. The bug was present in 1.3.1 and 1.4.1 rc 1 and 2 on windows XP. The linux version works fine. This is the strace output from my sendmail showing the conversation between mozilla and itself. It shows mozilla saying 'EHLO' and sendmail responding. There is then a gap of 28 seconds until I forcefully ended mozilla (clicked cross, then clicked 'end process' on the window that poped up), then mozilla sends 'quit'. 17:05:18.696858 read(6, "EHLO exactlyit.com\r\n", 4096) = 20 17:05:18.700626 write(4, "250-lobster.exactlyit.local Hello tonsil.exactlyit.local [192.168.42.5], pleased to meet you\r\n250- ENHANCEDSTATUSCODES\r\n250-PIPELINING\r\n250-8BITMIME\r\n250-SIZE\r\n250- DSN\r\n250-ETRN\r\n250-STARTTLS\r\n250-DELIVERBY\r\n250 HELP\r\n", 217) = 217 17:05:46.119279 read(6, "QUIT\r\n", 4096) = 6 17:05:46.121574 write(4, "221 2.0.0 lobster.exactlyit.local closing Reproducible: Always Steps to Reproduce: 1.compose an email and click 'send' 2. 3. Actual Results: The 'sending' progress dialog pops up with "Sending message..." Mozilla then hangs. The cancel button has no effect. Mozilla does not redraw, and eventually Windows declares it 'Not Responding'. During this time mozilla is shown as using 99% CPU in windows task manager. There is no significant increase in memory usage of the mozilla process during this time. Expected Results: It should have replied to the 'ehlo' response with 'starttls' and got on with sending the email
The behavious has changed with Mozilla 1.5. It ocurs in Windows XP, not linux. Mozilla mail is configured with SSL set to always and port 25. When sending an email it fails with "Sending of message failed.....Unable to connect to SMTP server ...". It appears that when sendmail responds to the EHLO, mozilla does not notice that STARTTLS is supported. The following conversation takes place over the SMTP connection: sendmail: 220 lobster.exactlyit.local ESMTP Sendmail 8.12.8/8.12.8; Fri, 17 Oct 2003 14:14 :40 +0100 ------ mozilla: EHLO exactlyit.com ------ sendmail: 250-lobster.exactlyit.local Hello host81-128-228-158.in-addr.btopenworld.com [81 .128.228.158], pleased to meet you 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-8BITMIME 250-SIZE 250-DSN 250-ETRN 250-STARTTLS 250-DELIVERBY 250 HELP ------ mozilla: QUIT
Can you confirm this in a nightly build? STARTTLS isn't used when the SSL setting is used for SMTP in the current Trunk build. You want TLS. (Bug 98399 and Bug 135357 fixes have changed the code and UI, BTW.)
Version: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6a) Gecko/20031022 SMTP set to 'TLS', user name specified for authorization. The bug is still there. mozilla says 'EHLO'. sendmail responds. mozilla pops up a dialog saying 'sending failed'. when I click ok it sends QUIT to sendmail and closes the connection. My SMTP server is accessible from the net: since this bug occurs before authorization is done, you should be able to debug and test against my server. I can send you the address by private email if you want it.
The exact same thing happens to me. I am using Mozilla 1.7.3 Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.3) Gecko/20040910 I am running on Windows 2000 (completely against my will -- but that's another story). A similar configuration running on Mac OS X with Mozilla 1.7 has no problem. As with the other Richard, I see the Hello message with the 250-STARTTLS, then Mozilla reports that it cannot connect. When I click OK, Mozilla send a QUIT. The precise message is Send Message Error Sending of message failed An error occurred sending mail: Unable to connect to SMTP server XXX.XXX.XXX.edu. The server may be down or may be incorrectly configured. Please verify that your Mail/News account settings are correct and try again. There is another message that says Sending Messages - test Status: Connected to XXX.XXX.XXX.edu... Progress:
This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
This bug has been automatically resolved after a period of inactivity (see above comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
You need to log in before you can comment on or make changes to this bug.