Last Comment Bug 209819 - RealOne clips can't be played (.ram files downloaded with filenames that RealPlayer won't recognize)
: RealOne clips can't be played (.ram files downloaded with filenames that Real...
Status: NEW
:
Product: Core
Classification: Components
Component: File Handling (show other bugs)
: Trunk
: All All
: -- normal with 2 votes (vote)
: ---
Assigned To: Nobody; OK to take it and work on it
:
Mentors:
http://www.amazon.co.uk
: 222359 242595 274118 318664 367342 425263 480024 (view as bug list)
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2003-06-18 11:14 PDT by Toni Mykkänen
Modified: 2009-03-28 22:55 PDT (History)
13 users (show)
See Also:
Crash Signature:
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QA Whiteboard:
Iteration: ---
Points: ---
Has Regression Range: ---
Has STR: ---


Attachments

Description Toni Mykkänen 2003-06-18 11:14:52 PDT
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030612
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030612

Mozilla 1.4rc2 can't play realaudio clips in amazon.co.uk no matter what. I've
reinstalled RealOne Player, but that didn't help. IE, Opera and Mozilla Firebird
0.6 all open the clip just fine. This happens with all realaudio clips in
amazon.co.uk, but here's one link just to save you from searching a CD with
sample clips:

http://www.amazon.co.uk/exec/obidos/ASIN/B000053GVO/qid=1055959481/sr=1-5/ref=sr_1_3_5/026-9668762-6659646

Clicking a realaudio clip opens an error dialog saying:

Opening hurl.exe
C:\DOCUME~1\MATTIM~1\LOCALS~1\TEMP\hurl.exe could not be opened, because an
unknown error occurred. Sorry about that. Try saving to disk first and then
opening the file.

Funny thing is that realaudio clips anywhere else seem to work just fine, it's
just the Amazon site that seems to have trouble with Mozilla.

Reproducible: Always

Steps to Reproduce:
1. Go to www.amazon.co.uk
2. Find a CD that has sample audio clips in realaudio format
3. Click a song

Actual Results:  
The error above is shown.

Expected Results:  
Mozilla should open RealOne Player just like it does on every other site I've
tried. I know RealOne Player sucks, but that's what Amazon uses and I'm not very
fond of any Microsoft format either...
Comment 1 Jacob Salomon 2003-08-30 21:29:13 PDT
Added the note for Win-98, Version 1.4

When I am at AtomFilms web site and wish to play a RealOne movie, I see the java
window open with the icon that prompts me to "Click here to download plug-in".
ALl fine and well but the plug in is already in place - be it nprpjplug.dll, or
nppl3260.xpt or nppl3260.dll - all are in place. No need to download, just USE
the blessed thing!  I've certainly confirmed it for myself.  (I can't clear the
"Leave as UNCONFIRMED button.)
Comment 2 jag (Peter Annema) 2004-02-25 02:00:01 PST
*** Bug 222359 has been marked as a duplicate of this bug. ***
Comment 3 jag (Peter Annema) 2004-02-25 02:09:13 PST
Jacob, I believe your problem is a different one than the one described here.

Moving to the file handling component and confirming. I see this problem on Mac
OS X with a Feb. 4 build. I realize this is pretty old, so I'll grab a more
recent build and see if it's been fixed since then.
Comment 4 jag (Peter Annema) 2004-02-25 10:01:58 PST
I still see this problem in Mozilla 1.7a on Mac OS X
Comment 5 Smokey Ardisson (offline for a while; not following bugs - do not email) 2004-12-15 04:36:50 PST
*** Bug 274118 has been marked as a duplicate of this bug. ***
Comment 6 Smokey Ardisson (offline for a while; not following bugs - do not email) 2004-12-15 04:43:49 PST
*** Bug 242595 has been marked as a duplicate of this bug. ***
Comment 7 Smokey Ardisson (offline for a while; not following bugs - do not email) 2004-12-15 04:47:24 PST
The two bugs I've just marked as duplicates provide additional examples of
different non-standard and/or "dynamically-generated" links to .ram files that
Moz products download in such a way that the resulting file can't be properly
passed to RealPlayer (or on the PC, can't be passed to the inline Real plugin
and are downloaded; the inline Real plugin doesn't work in any Mac browser and
so all .ram files are downloaded).
Comment 8 Travis Chase 2005-02-27 15:18:32 PST
This works fine for me in Windows 2000
Comment 9 R.K.Aa. 2005-03-04 03:45:51 PST
Does not work with 2005030305 trunk on WinXP SP2
I dont have Realplayer installed and when clickong a music sample link I am not
prompted to install a plugin. Alert box displays something like this:

"C:\DOCUME~1\abc\LOCAL~1\Tmp\18ln7vn0.exe could not be saved, because the source
file could not be read. Try again later, or contact the server administrator."

Comment 10 Smokey Ardisson (offline for a while; not following bugs - do not email) 2005-12-05 01:22:55 PST
*** Bug 318664 has been marked as a duplicate of this bug. ***
Comment 11 Smokey Ardisson (offline for a while; not following bugs - do not email) 2005-12-05 01:25:56 PST
See bug 318664 comment 2 for a little bit of mac-specific layman's analysis of this.
Comment 12 Phil Ringnalda (:philor) 2007-01-18 15:32:43 PST
*** Bug 367342 has been marked as a duplicate of this bug. ***
Comment 13 Smokey Ardisson (offline for a while; not following bugs - do not email) 2009-03-28 22:54:08 PDT
*** Bug 425263 has been marked as a duplicate of this bug. ***
Comment 14 Smokey Ardisson (offline for a while; not following bugs - do not email) 2009-03-28 22:55:13 PDT
*** Bug 480024 has been marked as a duplicate of this bug. ***

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