210352 - cannot connect to pop server, no actual action, when trying to fetch mails

Status: RESOLVED EXPIRED

(MailNews Core :: Networking: POP, defect)

Description

[Zörgõ Zoltán]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; hu-HU; rv:1.3.1) Gecko/20030425
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; hu-HU; rv:1.3.1) Gecko/20030425

We are using CCProxy. The way for accessing mail server outside the proxy is:
POP3 server: proxy_server
SMTP server: proxy_server
POP3 account: account_name#actual_mail_server
After version Mozilla 1.2, we cannot access mailbox this way. The program does
not report any error, but nothing happens when I push the fetch button.
Problem affects more than 300 people.

Reproducible: Always

Steps to Reproduce:
1. Install CCProxy (http://www.youngzsoft.net)
2. Setup an account in Mozilla Mail as described in "details"
3. Try to fetch mails

Actual Results:  
Nothong!

Expected Results:  
Fetch the mails.

Comment 1

[Matthias Versen [:Matti]]

Please generate a pop3 log :
http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html

Comment 2

[Zörgõ Zoltán]

created log:

0[2c3e48]: Entering NET_ProcessPop3 37
0[2c3e48]: POP3: Entering state: 1
0[2c3e48]: POP3: Entering state: 2
0[2c3e48]: POP3: Entering state: 4
0[2c3e48]: RECV: +OK CCProxy 5.30 POP3 Service Ready
0[2c3e48]: POP3: Entering state: 29
0[2c3e48]: SEND: AUTH
<-> Nothing happens after this. Program does not freeze, and
    "connected to 'proxy_server_address' "  is show in the status line

Comment 3

[Matthias Versen [:Matti]]

Hmm, it looks like your proxy server doesn't send a response afther the "Auth"
request from Mozilla.

Can you create a log from a working Mozilla version (1.2) and/or a packet log
using a tool like Ethreal ( http://ethereal.ntop.org/ ) ?

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.