Closed
Bug 210716
Opened 21 years ago
Closed 20 years ago
"Empty" mails using IMAP
Categories
(MailNews Core :: Networking: IMAP, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 249195
People
(Reporter: expires200310, Assigned: Bienvenu)
References
Details
User-Agent: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.4b) Gecko/20030516 Mozilla Firebird/0.6 Build Identifier: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.4b) Gecko/20030516 Mozilla Firebird/0.6 We're using an IMAP server and we have very often problems opening emails with Mozilla. The problem is that after working with mail for a while the content of many emails is no longer shown. This becomes a major problem when we try to move emails from IMAP to a local folder since the email content is not being copied! (but the mail is being deleted from IMAP anyway) When I look into my local folder these emails have * no title, no sender, no content * they're dated to 01.01.1970 When I view the message source it says something like: From - Wed Jun 25 14:27:21 2003 X-Mozilla-Status: 0011 X-Mozilla-Status2: 00000000 This happens with all Mozilla Mail versions that I've tried out so far (1.0, 1.3, 1.4, Thunderbird) and it happens on all our machines (NT4). *Approximately 20-30 percent of the emails moved are affected by this problem.* All this works fine with MS Outlook so we believe that it's not an IMAP server problem. Reproducible: Sometimes Steps to Reproduce: 1. Move mails from IMAP to local folders. Actual Results: Many emails are lost (the content was gone). Expected Results: Move the mail.
Assignee | ||
Comment 1•21 years ago
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are you using the UW IMAP server that comes with Redhat? I suspect this is an IMAP server behaviour exposing a bug in Mozilla - that IMAP server rolls UID validity a LOT and we don't invalidate our memory cache when that happens. However, that usually causes mis-matched messages, not empty messages. Can you attach an imap protocol log by following these instructions? http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap thx.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Assignee | ||
Comment 2•21 years ago
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without an imap protocol log, I can't really know what's going on. (Did you send me one already privately?).
Comment 3•20 years ago
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I have the same problem. I tried to generate the IMAP log as instructed but found nothing unusual. I even turn on the log on the IMAP server and apparently, Mozilla did send an empty mail to be copy over to the server. This also happened sometimes when you move large amount of mails from one folder to another so it might not be restricted to IMAP.
Assignee | ||
Comment 4•20 years ago
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what version of thunderbird/seamonkey are you using? Do you have the folder configured for offline use? There are several fixes in the latest builds that might help.
Comment 5•20 years ago
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*** Bug 253006 has been marked as a duplicate of this bug. ***
Assignee | ||
Comment 6•20 years ago
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should be fixed in recent builds. duping. *** This bug has been marked as a duplicate of 249195 ***
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
Updated•20 years ago
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Product: MailNews → Core
Updated•15 years ago
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Product: Core → MailNews Core
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Description
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