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way2pay.nl - Server error when using Real UA under Linux, Solaris

RESOLVED FIXED

Status

Tech Evangelism Graveyard
Dutch
P1
normal
RESOLVED FIXED
14 years ago
3 years ago

People

(Reporter: Reinout van Schouwen, Unassigned)

Tracking

Details

(URL)

(Reporter)

Description

14 years ago
This site, owned by the big Dutch ING Bank, offers a way to perform online money
transactions. It is used more and more by auction sites etc.

I've observed that when visiting this site for the first time, a server error
occurs when Mozilla's user agent specifies Linux or Solaris (possibly other
OS's) when the site redirects the visitor to a secure page. When spoofing the
user agent to Netscape 4.7 Mac, or Mozilla 1.0 Win98, no problems occur.

After spoofing the UA can be reset and the site will still work.

A contact form is on https://www.way2pay.nl/serviceinfo/contact.asp?TKN=&P=vr
(Reporter)

Updated

14 years ago
Priority: -- → P1
(Reporter)

Comment 1

14 years ago
I sent a problem report through their contact form. No webmaster letter since
reaction length is limited to 500 characters.
(Reporter)

Comment 2

14 years ago
I have received a reply, stating the problem should be solved within a few weeks:

From contact@way2pay.nl	Wed Jul	16 15:03:10 2003
Date: Wed, 16 Jul 2003 14:57:49	+0200
From: Way2Pay <contact@way2pay.nl>
To: reinout@cs.vu.nl
Subject: RE: 2522 030702 een probleem /	foutmelding / Server error bij
    gebruik van	Mozilla-browser	onder Linux of Solaris

Beste mijnheer Schouwen,

Naar aanleiding	van onderstaande melding is er een zogenaamde 'change'
aangevraagd die	afgelopen week is goedgekeurd door de Change Advisory
Board van Way2Pay. De doorlooptijd van deze change duurt enkele	weken en
zal op korte termijn zijn uitgevoerd, waarmee deze server error	is
opgelost. U kunt dan via het Linux- of Solarisplatform eenvoudig Way2Pay
bereiken.

Met vriendelijke groet,

Way2Pay

Comment 3

14 years ago
not critical. Severity to NORMAL
Severity: critical → normal
(Reporter)

Comment 4

14 years ago
Patrick, why do you think this is not critical?
The bug is still unsolved and completely blocks online transactions through
way2pay for many Mozilla users.

Comment 5

14 years ago
If you click on SEVERITY it will take you to
http://bugzilla.mozilla.org/bug_status.html#severity
which states that CRITICAL bugs are "crashes, loss of data, severe memory leak". 

Moreover, as far i understand it, severity is typically a field reserved to the
Mozilla side of things [what is caused and solved by Mozilla coding] and doesn't
apply to Tech Evang bugs. 

I think PRIORITY is the proper flag to set for this bug and given its importance
it's already a P1.
Does that help?

Comment 6

14 years ago
I now get a "secure" icon on the status bar of my Moz 2003112608 on XP Pro upon
first load of this page. 

Reinout can you check for Linux [i was stupid enough to buy a non-linux
compatible wireless network card...don't ask]
(Reporter)

Comment 7

14 years ago
Patrick: you're right about the severity, I confused it with the Priority
settings. About the way2pay site: the problem still exists. Just spoof your UA
to check.

Comment 8

13 years ago
Someone claimed this has been fixed. Can someone verify?
(Reporter)

Comment 9

13 years ago
Yeah, seems to work now. However they're going to phase out Way2pay anyway... :-/
Status: NEW → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → FIXED
Product: Tech Evangelism → Tech Evangelism Graveyard
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