This site, owned by the big Dutch ING Bank, offers a way to perform online money transactions. It is used more and more by auction sites etc. I've observed that when visiting this site for the first time, a server error occurs when Mozilla's user agent specifies Linux or Solaris (possibly other OS's) when the site redirects the visitor to a secure page. When spoofing the user agent to Netscape 4.7 Mac, or Mozilla 1.0 Win98, no problems occur. After spoofing the UA can be reset and the site will still work. A contact form is on https://www.way2pay.nl/serviceinfo/contact.asp?TKN=&P=vr
I sent a problem report through their contact form. No webmaster letter since reaction length is limited to 500 characters.
I have received a reply, stating the problem should be solved within a few weeks: From firstname.lastname@example.org Wed Jul 16 15:03:10 2003 Date: Wed, 16 Jul 2003 14:57:49 +0200 From: Way2Pay <email@example.com> To: firstname.lastname@example.org Subject: RE: 2522 030702 een probleem / foutmelding / Server error bij gebruik van Mozilla-browser onder Linux of Solaris Beste mijnheer Schouwen, Naar aanleiding van onderstaande melding is er een zogenaamde 'change' aangevraagd die afgelopen week is goedgekeurd door de Change Advisory Board van Way2Pay. De doorlooptijd van deze change duurt enkele weken en zal op korte termijn zijn uitgevoerd, waarmee deze server error is opgelost. U kunt dan via het Linux- of Solarisplatform eenvoudig Way2Pay bereiken. Met vriendelijke groet, Way2Pay
not critical. Severity to NORMAL
Patrick, why do you think this is not critical? The bug is still unsolved and completely blocks online transactions through way2pay for many Mozilla users.
If you click on SEVERITY it will take you to http://bugzilla.mozilla.org/bug_status.html#severity which states that CRITICAL bugs are "crashes, loss of data, severe memory leak". Moreover, as far i understand it, severity is typically a field reserved to the Mozilla side of things [what is caused and solved by Mozilla coding] and doesn't apply to Tech Evang bugs. I think PRIORITY is the proper flag to set for this bug and given its importance it's already a P1. Does that help?
I now get a "secure" icon on the status bar of my Moz 2003112608 on XP Pro upon first load of this page. Reinout can you check for Linux [i was stupid enough to buy a non-linux compatible wireless network card...don't ask]
Patrick: you're right about the severity, I confused it with the Priority settings. About the way2pay site: the problem still exists. Just spoof your UA to check.
Someone claimed this has been fixed. Can someone verify?
Yeah, seems to work now. However they're going to phase out Way2pay anyway... :-/