Closed Bug 211227 Opened 21 years ago Closed 20 years ago

way2pay.nl - Server error when using Real UA under Linux, Solaris

Categories

(Tech Evangelism Graveyard :: Dutch, defect, P1)

Product:
Tech Evangelism Graveyard
Component:
Dutch
Platform:
Sun
Solaris
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: reinout, Unassigned)

References

(
URL
)

Details

This site, owned by the big Dutch ING Bank, offers a way to perform online money
transactions. It is used more and more by auction sites etc.

I've observed that when visiting this site for the first time, a server error
occurs when Mozilla's user agent specifies Linux or Solaris (possibly other
OS's) when the site redirects the visitor to a secure page. When spoofing the
user agent to Netscape 4.7 Mac, or Mozilla 1.0 Win98, no problems occur.

After spoofing the UA can be reset and the site will still work.

A contact form is on https://www.way2pay.nl/serviceinfo/contact.asp?TKN=&P=vr
Priority: -- → P1
I sent a problem report through their contact form. No webmaster letter since
reaction length is limited to 500 characters.
I have received a reply, stating the problem should be solved within a few weeks:

From contact@way2pay.nl	Wed Jul	16 15:03:10 2003
Date: Wed, 16 Jul 2003 14:57:49	+0200
From: Way2Pay <contact@way2pay.nl>
To: reinout@cs.vu.nl
Subject: RE: 2522 030702 een probleem /	foutmelding / Server error bij
    gebruik van	Mozilla-browser	onder Linux of Solaris

Beste mijnheer Schouwen,

Naar aanleiding	van onderstaande melding is er een zogenaamde 'change'
aangevraagd die	afgelopen week is goedgekeurd door de Change Advisory
Board van Way2Pay. De doorlooptijd van deze change duurt enkele	weken en
zal op korte termijn zijn uitgevoerd, waarmee deze server error	is
opgelost. U kunt dan via het Linux- of Solarisplatform eenvoudig Way2Pay
bereiken.

Met vriendelijke groet,

Way2Pay

not critical. Severity to NORMAL
Severity: critical → normal
Patrick, why do you think this is not critical?
The bug is still unsolved and completely blocks online transactions through
way2pay for many Mozilla users.
If you click on SEVERITY it will take you to
http://bugzilla.mozilla.org/bug_status.html#severity
which states that CRITICAL bugs are "crashes, loss of data, severe memory leak". 

Moreover, as far i understand it, severity is typically a field reserved to the
Mozilla side of things [what is caused and solved by Mozilla coding] and doesn't
apply to Tech Evang bugs. 

I think PRIORITY is the proper flag to set for this bug and given its importance
it's already a P1.
Does that help?
I now get a "secure" icon on the status bar of my Moz 2003112608 on XP Pro upon
first load of this page. 

Reinout can you check for Linux [i was stupid enough to buy a non-linux
compatible wireless network card...don't ask]
Patrick: you're right about the severity, I confused it with the Priority
settings. About the way2pay site: the problem still exists. Just spoof your UA
to check.
Someone claimed this has been fixed. Can someone verify?
Yeah, seems to work now. However they're going to phase out Way2pay anyway... :-/
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → FIXED
Product: Tech Evangelism → Tech Evangelism Graveyard
You need to log in before you can comment on or make changes to this bug.