211234 - Site complains that browser won't accept cookies

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[paulGittings]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.0.2) Gecko/20030208 Netscape/7.02
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.0.2) Gecko/20030208 Netscape/7.02

I've have the same problem with this page
(http://namesdirect.com/manage/index.php) with both this version of Netsacpe
7.02 and the newly release Mozilla 1.4.  When I try to access this page it
complains that it can't set cookies but the configuration of Netscape and
Mozilla do allow for the setting of cookies.  This page has no problem in IE 6.



Reproducible: Always

Steps to Reproduce:
1. Browse to the URL http://namesdirect.com/manage/index.php


Actual Results:  
The following page is displayed:

Your session has expired.

Why does my session expire?

Sessions expire for two reasons:
    1. For your security, your session expires a maximum of 2 hours after your
last site access. 2. If you do not accept the cookies set on login or your
computer is not configured to accept cookies, your session will expire almost
immediately. We use cookies (small pieces of site information) to assist us in
user authentication and in saving configuration information. Cookies are
required for this system.

  # If you see this message immediately after accessing this site, you should
check the following: Check to see that your computer system time is accurate.
Cookies are time sensitive and may not work if your computer date is incorrect
by a large amount.
  # Make sure that your browser is configured to accept cookies.
# Turn off any third party programs or control panels that automatically reject
cookies. 

Expected Results:  
Displayed a page with a login in form.

Comment 1

[Bob Clary [:bc] (inactive)]

Works for me in NS 7.1/Mozilla 1.4 on win2k.

Paul, NS 7.02 / Mozilla 1.0.2 is pretty old and there is a new NS 7.1 based on
Mozilla 1.4 available now. If you can't upgrade, try clearing a bunch of the ad
cookies using the cookie manager and try again. 

Check out <http://devedge.netscape.com/library/releases/netscape-7.1/> and
<http://channels.netscape.com/ns/browsers/default.jsp>.