Closed
Bug 211333
Opened 21 years ago
Closed 21 years ago
Mozilla will not launch - Click on icon nothing happens
Categories
(SeaMonkey :: General, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 195600
People
(Reporter: jstillion, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3.1) Gecko/20030425 Build Identifier: Mozilla 1.4 Final ??? I downloaded Mozilla 1.4 Final and (I was using 1.3.1 final) and it installed on top of it. I clicked on the icon, nothing happens. I un-installed and re-ran the installer, installed and tried again - fail. I had netscape 7.1 installed so I un-installed Netscape 7.1 & Mozilla 1.4 Final Rebooted the machine. Re-installed Mozilla 1.4 only, still didn't work. Removed and downloaded and re-installed 1.3.1 and it worked fine. I am not able to get it to lauch / load. I had this problem in the past with 1.4 RC1 and I thought it was due to being beta and removed and have been waiting to the final version 1.4. On a side note I can get Netscape 7.1 to install and work fine. Reproducible: Always Steps to Reproduce: 1. 2. 3.
Comment 1•21 years ago
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Same problem (Mozilla 1.4, Windows XP). I went through the install_status.log file and found nothing strange. I uninstalled 1.3 and deleted all related files before installing 1.4, and no success. Also tried the mozilla.exe -console but didn't see anything (though not sure if I should).
What do you mean by "deleted all related files before installing 1.4". Suspecting dupe of bug 195600
Comment 3•21 years ago
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Installing a mozilla over a previous makes a bug invalid, isn't it ? Or for windows, can lead to a dupe of 195600 ?
Reporter | ||
Comment 4•21 years ago
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I fixed it via deleting the old directory after un-installing 1.3.1 then installing 1.4 If you were going from stable version to stable version (and removing the program from the average user perspective => Add/Remove programs) then installing the new stable version, shouldn't the installer remove the files / modules. I can understand on beta/non-stable builds. (FYI the comment about trying 1.4rc1 was *before* a OS rebuild - Format - Install windows - reloading os from scratch). Looking at 195600 this may be a dup bug.
duping per comment 4. Jason : you are right and it is a known issue that imho should've been fixed. However it was decided not to fix that before the 1.4 release but rather mention it in the release notes. See the README file: http://www.mozilla.org/releases/mozilla1.4/README.html "If you are experiencing crashes on startup in xpcom.dll it is very likely that there is an incompatibility with some third-party extension. To work around this problem, uninstall your previous version of Mozilla, and completely delete the Mozilla install directory before performing the new install. You will not lose your profile data (such as bookmarks, preferences and cookies) but any third party extensions and plugins may be lost." *** This bug has been marked as a duplicate of 195600 ***
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → DUPLICATE
Updated•20 years ago
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Product: Browser → Seamonkey
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Description
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