User-Agent: Mozilla/4.0 (compatible; MSIE 5.01; Windows NT 5.0) Build Identifier: Mozilla 220.127.116.113062408 Ok. Now you've done it. 1.4 doesn't install and 1.3 isn't available on your website anymore. I can't get to my email. What kind of QA do you have up there? Did you even try to install on Win2000? At the end of the install, I get an error window that is titled "Program Error." In the window is the message "<process has already exited> has generated errors and will be closed by windows. You will need to restart the program. An error log is being generated." How do I get back to 1.3? And how will I know when 1.4 is working? Reproducible: Always Steps to Reproduce: 1. Install 1.4 on Win2000. 2. Look at error window produced. 3. Actual Results: I was stuck without a browser and an email client. Tried to find 1.3 on the mozilla.org website and it's not there anymore! I'm stuck! Not a good experience. Expected Results: Installed properly and run properly. The these I was using on 1.3 was not the default. Doesn't 1.4 startup with the 1.4 default so it can at least install and startup correctly?
OK, I found version 1.3.1 on a nondescript link. Sorry about the attitude. I still don't understand why an installer wouldn't work.
I confirm this is happening for me, as well. Under Win2k, instal appears to complete, but trying to run mozilla, or profile manager, gives "Mozilla.exe generated an error". I looked in the application event log, and found this: The application, mozilla.exe, generated an application error The error occurred on 07/09/2003 @ 23:15:32.177 The exception generated was c0000005 at address 610F0769 (NS_NewGenericFactory) Looks like it dies so hard, the talk back can't even report in.
Reporter: Are you sure that you installed in a complete empty directory and not over an older build ?
Well, that fixed it for me. I've always just done an uninstall, and kept the plugins through most of the updates, but this time, an unistall was not enough. Doing an unistall, followed by removing the directory, let it run fine now. Thanks, Don
thanks for the answer
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → WORKSFORME
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