User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624 Hi All, These two pages on bellawood.com show the html source code instead of the page: http://bellawood.com/html/c_contactus.jsp http://bellawood.com/html/samples.jsp Would you show them how to correctly code these pages? There contact info is somewhere on the contactus page above, if you can read the html code. I am guessing it is firstname.lastname@example.org 1.800.366.4204 Many thanks, --Tony email@example.com Reproducible: Always Steps to Reproduce: 1. 2. 3.
Hi All, I sent Bellawood the following letter: --Tony Dear Mr. Sullivan, You have several HTML code errors on the following web pages that display as HTML code instead of the intended page in Mozilla 1.4 (also know as Netscape 7.1): http://bellawood.com/html/c_contactus.jsp http://bellawood.com/html/samples.jsp The Mozilla "Tech Evangelism" group offers free consulting to assist you in correcting these problems. I have opened up a trouble code for you at the following URL: http://bugzilla.mozilla.org/show_bug.cgi?id=212486 I sincerely hope you will take advantage of this free service, as you are currently dysfunctional on ~20% of the web browsers that visit your site. (I personally wanted some samples! :-( ) Please let me know if I can be of any further assistance to you. Many thanks, --Tony firstname.lastname@example.org
The problem is not the page code. The problem is that their server is saying this is a text/plain page, so Mozilla treats it as plain text. The solution is to fix the server setting. You really should write them yourself for faster action. You can always refer them to this bug's URL as a reference.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Priority: -- → P4
Summary: source code displayed instead of html page → bellawood.com - serving JSP pages as text/plain
Another similar case? https://www.snalert.com/final/index.jsp Is this another case where their server is saying this is a text/plain page, so Firefox treats it as plain text? Notice that the "sign-in" button is totally disfunctional. Hitting "Enter" doesn't work either. It's I.E. only unless you think it's fisable on their server. EXACTLY what should I tell them to do? Thanks! Clair
Clair, those settings will help for static pages however for pages generated by server side scripts (e.g. jsp pages), the script needs to send the proper content-type. In this case, they have redesigned their site and now use asp pages which display properly in Firefox. Fixed.
Status: NEW → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → FIXED
(In reply to comment #5) Thanks Bob. I see, you mean for the original site, it's now: http://bellawood.com/html/c_contactus.asp but unfortunately they don't run the site I need to use! So is it obviously server side b/c it's index.jsp ? Duh Clair! Is there anything I can email them on "how-to" make their server side script send the proper content-type? A url or something to get me started would be most appreciated! Clair
Just ask them to send their jsp pages as text/html. They should be able to figure it out. You can point them to <http://devedge-temp.mozilla.org/viewsource/2003/mime-types/index_en.html> however.
Product: Tech Evangelism → Tech Evangelism Graveyard
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