Closed
Bug 212495
Opened 21 years ago
Closed 21 years ago
Mozilla.exe does not start
Categories
(SeaMonkey :: General, defect)
Tracking
(Not tracked)
VERIFIED
DUPLICATE
of bug 195600
People
(Reporter: mhauptma73, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3.1) Gecko/20030425 Build Identifier: http://www.mozilla.org/releases/#1.4 Mozilla.exe shows an error when trying to start. Error is: AppName: mozilla.exe modVer: 1.4.20030.62.408 AppVer: 1.4.20030.62.408 Offset: 00040769 ModName: xpcom.dll Reproducible: Always Steps to Reproduce: 1.install any of the packages provided on the mentioned page 2.start mozilla.exe Actual Results: A window with the error-msg shows up Expected Results: start up My system is WinXP Pro. I have installed and working Mozilla 1.3.1
Comment 1•21 years ago
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Delete your previous installation before installing 1.4 (you can keep the plugins directory). *** This bug has been marked as a duplicate of 195600 ***
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → DUPLICATE
verified dupe. Also read the release notes: "Note: It is recommended that you uninstall previous versions of Mozilla before installing Mozilla. This will not delete your bookmarks, history, cookies and other information which is stored in your profile directory." AND _READ_ the ReadMe: "If you are experiencing crashes on startup in xpcom.dll it is very likely that there is an incompatibility with some third-party extension. To work around this problem, uninstall your previous version of Mozilla, and completely delete the Mozilla install directory before performing the new install. You will not lose your profile data (such as bookmarks, preferences and cookies) but any third party extensions and plugins may be lost". Furthermore, please search bugzilla before filing a bug
Status: RESOLVED → VERIFIED
Updated•20 years ago
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Product: Browser → Seamonkey
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Description
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