Closed Bug 212508 Opened 21 years ago Closed 21 years ago

After going through installation, Mozilla causes a fault with xpcom.dll and won't start

Categories

(Core :: XPCOM, defect)

Product:
Core
Component:
XPCOM
Platform:
x86
Windows 98
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: rosejo, Assigned: dougt)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.3a) Gecko/20021212
Build Identifier: http://www.mozilla.org/releases/#1.4

After unistalling my previous version of Mozilla 1.3a, and downloading the
Talkback enabled build above, installation proceeds normally, then after
installing, the initial startup commences, but is aborted when the error dialog
box comes up, before even the Mozilla startup logo appears.

Reproducible: Always

Steps to Reproduce:
1.Uninstall Mozilla 1.3a from computer using Control Panel
2.Click on Mozilla 1.4 link on home page of mozilla.org
3.Click on "Talkback enabled Full Installer"
4.Save installer file to disk
5.Using run command from start button, launch installer.
6.Proceed with acceptance of license agreement, etc. and allow installer to
complete its tasks to initial startup. 

Actual Results:  
An error dialog box appears, stating the Mozilla caused a fault with xpcom.dll
and forcing Mozilla to close.

Expected Results:  
The Mozilla startup logo should appear, followed by the Navigator window with
Mozilla.org home startup page.

error appears to be a violation in xpcom.dll or some kind of conflict, etc. with
that driver.
MOZILLA caused an invalid page fault in
module XPCOM.DLL at 0187:610f0769.
Registers:
EAX=4d7a6f6d CS=0187 EIP=610f0769 EFLGS=00010202
EBX=00000000 SS=018f ESP=0065f630 EBP=0065f654
ECX=007840b4 DS=018f ESI=610f3b40 FS=0e4f
EDX=317b0fff ES=018f EDI=007894f0 GS=0000
Bytes at CS:EIP:
8b 00 3b c3 74 21 33 f6 80 38 00 74 1a 8b 4d 08 
Stack dump:
00000000 80000000 00785970 610f3b40 00784090 00000000 00000001 00784098 00000000
0065faa8 610d7a7e 00785974 00784090 00789710 00788010 610f6084

doean't block Mozilla development..

Reporte:

Uninstall Mozilla, delete the whole Mozilla application directory except the
plugins subdirectory and reinstall Mozilla
Severity: blocker → critical
bug fixed.....thank you!!!!!
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → FIXED
nothing changed in Mozilla (no patch attached) = not fixed
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
-> wfm
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago → 21 years ago
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.