User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 5.0) Build Identifier: This problem occurs periodically. We have quite a headache as we depend on the STATUS being new and new mail appearing BOLD to track down the new mails received. However, at times although the mail is new, it does not appear bold and the status turns to read when we hv not read the mail and thus important mails from our clients tend to get ommitted. Is there a fix for this or sm settings that need to be amended Reproducible: Sometimes Steps to Reproduce: 1. 2. 3. Expected Results: New mail should always remain bold
Li Ling, you did not specify which build of Mozilla you are using. Is this bug occurring with 1.4 Final? Is the problem with the messages themselves not being bold, or the folders containing the new messages not being bold? Are you sure you do not have any filters processing the mail which may be marking some messages as read?
Oh I'm sorry ... this is the Morzilla 1.3 (Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030312) Version. The messages themselves are not bold. and there is an option to customize the Inbox - "STatus" which changes to read if the mail has been opened, replied if you reply etc. The status will change to "READ" and the Green dot that indicates a new mail will become black. I have no mail filters set up on my account at all.
Please try Mozilla 1.4 to see if the problem still exists. In general, do not post bugs discovered with old versions without verifying the bug still exists in a current version.
No response from reporter; =>WFM
Status: UNCONFIRMED → RESOLVED
Last Resolved: 14 years ago
Resolution: --- → WORKSFORME
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