213597 - multiple copies of addresses on palm after syncing to second PC (two)

Status: RESOLVED INCOMPLETE

(MailNews Core Graveyard :: Palm Sync, defect)

Description

[Benjamin Shults]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624

I synch both at home and at my office.

Each time I synch, the size of address book on my palm
almost doubles because the addresses from the Moz AB
are copied to the palm even though they have not
been changed on either platform.

However, the addresses that were added to Moz AB at
my office, say, do not show up in Moz AB at home.

This occurs only for certain addresses.  It seems to be those
that were added to Moz AB at one site or the other.

These addresses are added again to the palm each time I synch
but they don't show up at other site Moz AB.

Also, the duplicates don't show up on either site Moz AB.

Reproducible: Always

Steps to Reproduce:
1. Add address to Moz AB at home
2. Synch at home.
3. Address shows up on Palm
4. Synch at office.
5. New address does not show up at office.
6. Synch at home.
7. Duplicate of address shows up on palm.
8. Repeat until the address book on palm becomes uselessly full
of duplicates.
9. Machines still don't share addresses.

Actual Results:  
See above.

Expected Results:  
There should remain only one copy of the address on the palm.
The address added at home should show up on Moz AB in the
office after both synchs.

Comment 1

[Wayne Mery (:wsmwk)]

is this still an issue, given subsequent condiut fixes?  Don't one of the PCs
have to be set to Palm overwrites PC?

Comment 2

[Benjamin Shults]

I have not seen this in a long time.  These days, without
doing anything special on either machine, it works for me.

Comment 3

[DAVE TINGLEY]

looks like addresses that are in the thunderbird address book and have an 
email address but don't have a phone number are the ones getting duplicated 
for me

Comment 4

[Wayne Mery (:wsmwk)]

(In reply to comment #2)
> I have not seen this in a long time.  These days, without
> doing anything special on either machine, it works for me.

Benjamin, can you test dave's conclusion about entries without phone#?

Comment 5

[Benjamin Shults]

I'm not seeing this.  I synch on two machines with no problems at all now.
I didn't do anything special on either machine.  Other people seeing this
bug should take over from here.  Sorry I can't help more.

Comment 6

[Wayne Mery (:wsmwk)]

Ben:
>I'm not seeing this.

Ben, Just to be clear, ... you have entries in TB that have an email address but
don't have a phone number?  And, please report your version from help>about.  

Dave, Jeff, please report your version from help>about and your version of hotsync.

Jeff, is probabem happening for you and can you characterize it?

Comment 7

[Benjamin Shults]

Ooops.

Now I remember, those duplicates were driving me nuts so I
stopped using Mozilla for my address book.  Since then,
obviously, I haven't been seeing duplicates.  When this bug
popped into my inbox again, I only thought about the fact
that I hadn't noticed this problem for a long time and
not about the fact that I haven't been using this feature
for a long time.

Sorry.  I've actually been sync-ing with another application
lately.

So, to clarify: I have no idea whether this bug is there or
not.  I only know that it was irritating me enough that I
don't want to start using Mozilla as my address book until
it is definitely fixed.

I'm even less help than I thought I was in comment 5.

Comment 8

[Takanori MATSUURA]

This bug lies at rest in the graveyard.