User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624 Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624 In any of my email header windows, I am unable to highlight all my emails and then bulk delete them. Neither the 'delete' button nor tbe delete key work. I can, however, delete them one by one. Reproducible: Always Steps to Reproduce: 1.Click on first email listing. 2. Shift/click on last email listing. 3. Click 'delete' button and watch nothing happen. Actual Results: Nothing. Expected Results: Deleted all highlighted listings.
I am unable to reproduce the problem with 1.4 Final, Windows 2000. What if you select all the emails using Ctrl-A, rather than the mouse? What if you select them all using ctrl-click rather than shift-click? What if you select some emails, but not all? Does the problem require a certain minimum number of messages in the folder before it occurs?
I want to confirm this problem. I am using: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624 I am also experiencing this very annoying problem (I use several folders to sort SPAM according to different criteria, and I do not want to open any of the email before deleting...). It does not seem to matter how many emails are in the folder, except that there must be two or more. If selecting all emails except the first one, everything works fine. It is the inclusion of the first email in the list that is the problem. Sorting on a different email attribute gives the same problem (inclusion of the first email is the problem). The method of selection does not seem to have any effect. I have also experienced other problems with moving email from folder to folder. Right now (after having had Mozilla up all day), I cannot move any email from any folder to another folder or delete email. Some more information: I have two email folders, one for my email account, and one local folder. One of the folders is stored on backed up storage (network storage), the other one is on the local disk. I also use the Junk control feature, and have included a Junk folder in both the network and the local email folder.
Following up my last comment. After restarting Mozilla (the email client was totally messed up), I found out that using ctrl-a makes it possible to move and delete the group of messages. It is (sometimes?) not possible to delete or move if ctrl-mouseclick has been used to remove a message from the ctrl-a selection. The problem also mostly seems to show up when the first (topmost) message is not marked as read in the folder. It does not help marking the message unread and then selecting. However marking the message unread and then sorting sometimes helps. It might also have something to do with the "Remember the last selected message" option. In some states, the problem seems to show up when there are no last selected message in the folder (for instance when there are only new and unread messages there). This seems to be a complex issue...
xref bug 164338.
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Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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