213983 - Cannot highlight all emails and then bulk delete.

Status: RESOLVED EXPIRED

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Frank Kiehner]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624

In any of my email header windows, I am unable to highlight all my emails and
then bulk delete them. Neither the 'delete' button nor tbe delete key work. I
can, however, delete them one by one.

Reproducible: Always

Steps to Reproduce:
1.Click on first email listing.
2. Shift/click on last email listing.
3. Click 'delete' button and watch nothing happen.

Actual Results:  
Nothing.

Expected Results:  
Deleted all highlighted listings.

Comment 1

[Mike Cowperthwaite]

I am unable to reproduce the problem with 1.4 Final, Windows 2000.

What if you select all the emails using Ctrl-A, rather than the mouse?  What if 
you select them all using ctrl-click rather than shift-click?

What if you select some emails, but not all?

Does the problem require a certain minimum number of messages in the folder 
before it occurs?

Comment 2

[Håvard Tveite]

I want to confirm this problem.

I am using:
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624

I am also experiencing this very annoying problem (I use
several folders to sort SPAM according to different
criteria, and I do not want to open any of the email
before deleting...).

It does not seem to matter how many emails are in the
folder, except that there must be two or more. If selecting
all emails except the first one, everything works
fine. It is the inclusion of the first email in the
list that is the problem. Sorting on a different
email attribute gives the same problem (inclusion
of the first email is the problem).
The method of selection does not seem to have any effect.

I have also experienced other problems with moving
email from folder to folder. Right now (after having
had Mozilla up all day), I cannot move any email from
any folder to another folder or delete email.

Some more information:
I have two email folders, one for my email account, and
one local folder. One of the folders is stored on backed
up storage (network storage), the other one is on the
local disk.
I also use the Junk control feature, and have included
a Junk folder in both the network and the local email
folder.

Comment 3

[Håvard Tveite]

Following up my last comment.
After restarting Mozilla (the email client was totally
messed up), I found out that using ctrl-a makes it possible
to move and delete the group of messages.
It is (sometimes?) not possible to delete or move if
ctrl-mouseclick has been used to remove a message from
the ctrl-a selection.
The problem also mostly seems to show up when the first
(topmost) message is not marked as read in the folder.
It does not help marking the message unread and then
selecting. However marking the message unread and then
sorting sometimes helps.

It might also have something to do with the "Remember
the last selected message" option. In some states,
the problem seems to show up when there are no last
selected message in the folder (for instance when
there are only new and unread messages there).

This seems to be a complex issue...

Comment 4

[Mike Cowperthwaite]

xref bug 164338.

Comment 5

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
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Comment 6

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.