Cannot highlight all emails and then bulk delete.

RESOLVED EXPIRED

Status

RESOLVED EXPIRED
15 years ago
13 years ago

People

(Reporter: fkiehner, Unassigned)

Tracking

Trunk
x86
Windows 98

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624

In any of my email header windows, I am unable to highlight all my emails and
then bulk delete them. Neither the 'delete' button nor tbe delete key work. I
can, however, delete them one by one.

Reproducible: Always

Steps to Reproduce:
1.Click on first email listing.
2. Shift/click on last email listing.
3. Click 'delete' button and watch nothing happen.

Actual Results:  
Nothing.

Expected Results:  
Deleted all highlighted listings.

Comment 1

15 years ago
I am unable to reproduce the problem with 1.4 Final, Windows 2000.

What if you select all the emails using Ctrl-A, rather than the mouse?  What if 
you select them all using ctrl-click rather than shift-click?

What if you select some emails, but not all?

Does the problem require a certain minimum number of messages in the folder 
before it occurs?

Comment 2

15 years ago
I want to confirm this problem.

I am using:
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624

I am also experiencing this very annoying problem (I use
several folders to sort SPAM according to different
criteria, and I do not want to open any of the email
before deleting...).

It does not seem to matter how many emails are in the
folder, except that there must be two or more. If selecting
all emails except the first one, everything works
fine. It is the inclusion of the first email in the
list that is the problem. Sorting on a different
email attribute gives the same problem (inclusion
of the first email is the problem).
The method of selection does not seem to have any effect.

I have also experienced other problems with moving
email from folder to folder. Right now (after having
had Mozilla up all day), I cannot move any email from
any folder to another folder or delete email.

Some more information:
I have two email folders, one for my email account, and
one local folder. One of the folders is stored on backed
up storage (network storage), the other one is on the
local disk.
I also use the Junk control feature, and have included
a Junk folder in both the network and the local email
folder.

Comment 3

15 years ago
Following up my last comment.
After restarting Mozilla (the email client was totally
messed up), I found out that using ctrl-a makes it possible
to move and delete the group of messages.
It is (sometimes?) not possible to delete or move if
ctrl-mouseclick has been used to remove a message from
the ctrl-a selection.
The problem also mostly seems to show up when the first
(topmost) message is not marked as read in the folder.
It does not help marking the message unread and then
selecting. However marking the message unread and then
sorting sometimes helps.

It might also have something to do with the "Remember
the last selected message" option. In some states,
the problem seems to show up when there are no last
selected message in the folder (for instance when
there are only new and unread messages there).

This seems to be a complex issue...

Comment 4

14 years ago
xref bug 164338.
Product: Browser → Seamonkey

Updated

14 years ago
Assignee: sspitzer → mail
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
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Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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