214029 - Mozilla 1.4 for OS/2 Fails to Load PDF Files

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[James F. Marshall]

User-Agent:       Mozilla/5.0 (OS/2; U; Warp 4.5; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (OS/2; U; Warp 4.5; en-US; rv:1.4) Gecko/20030624

OS/2 Version.  I appear to have GhostView (gvpm.exe) set up properly as the
helper application to load pdf files.  When I click on a pdf file, acroread.exe
opens in the background with nothing in it (i.e. page 0 of 0).  Exactly the same
thing happens when I change the helper application to acroread.exe, back to
gvpm.exe, and whether or not I specify "use the default application" and/or
"always ask me for this kind of file."  Changing all these options changes
nothing; acroread.exe always opens in the background with nothing in it.

Reproducible: Always

Steps to Reproduce:
1.  Click on pdf link in browser window.
Actual Results:  
acroread.exe opens in background with nothing in it (page 0 of 0).

Expected Results:  
Open the pdf file in the pdf-reader of my choice, as specified in Preferences.

Comment 1

[Mike Kaply [:mkaply]]

Do you have the Acrobat plugin installed?

Comment 2

[Mike Kaply [:mkaply]]

The issue was that the plugin was installed and the plugin trumped the helper.