User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5b) Gecko/20030724 Mozilla Firebird/0.6 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5b) Gecko/20030724 Mozilla Firebird/0.6 Just tried to log into my account and recieved a messsage that my browser was no longer supported. Only Netscape versions 6.0 and greater. Of course I was given links to download IE, Netscape and AOL. I didn't notice any change to the site and certainly, if Netscape 6.0 is supported, Firebird will work. I sent off an email to them regarding it. We'll see what they say. Anyone else use this site? If so, you should shoot off an email as well. Reproducible: Always Steps to Reproduce: 1. visit www.sharebuilder.com 2. try to log into your account or go to http://www.sharebuilder.com/sharebuilder/Service/Contact.asp 3. See result Actual Results: browser blocked Expected Results: allowed access
Confirmed new 2003072104 PC/WinXP. Affects Mozilla and Mozilla Firebird. Spoofing a Netscape 7 UA allowed entry to the page.
This is the response I got from customercare: Dear Investor, I understand you would like more information about using Mozilla to access ShareBuilder. As a result of some changes to our website, we no longer support the use of Mozilla browsers. However, we have passed your comments along to our product development team so they can track the number of Mozilla users that have a ShareBuilder account. Thank you for visiting ShareBuilder Securities Corporation. If you have any further questions, you can reply to email@example.com or visit our Help section, available under the Customer Care tab. Sincerely, Stephanie Green Customer Care Agent ShareBuilder - Build your future
Seems to be fixed tonight :) Thank you!
wow. that has got to be the fastest turn around in a while. :-)
I was thinking the same thing. :) Thanks for the help!