214556 - OS detection for WinME broken on format=guided

Status: RESOLVED DUPLICATE of bug 186920

(Bugzilla :: Creating/Changing Bugs, defect)

Description

[Mike Deibler]

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.4) Gecko/20030624

When I entered bugs in the past I noticed that the list of OS's to choose from
in the entry screen/dialog was severely limited.  It didn't contain WinME.  But,
later, on the edit bug screen, there is a much bigger list of OS's which does
includes WinME.  These are for bugs entered against Mozilla and related products
at bugzilla.mozilla.org.

I believe the list should be the same.  Otherwise there will be a useless edit
of the bug just to change the OS to the appropriate selection after the bug has
been entered.  This will also create additional e-mails to be sent out. 
Needless extra work for people and systems.

Reproducible: Always

Steps to Reproduce:
1.Enter a bug
2.Select and View the lists of OS's
3.Edit the bug and view the lists of OS's

Comment 1

[Mike Deibler]

changing OS from win98 to winME because the entry OS select list didn't contain
winME.

Comment 2

[Dave Miller [:justdave]]

This is on purpose.  WinME is included in the list when a bug is filed if the
person is using WinME when they file the bug.  This was an intentional decision
made my mozilla.org in order to make the UI for the enter bug form less
threatening to new users.  See bug 170464 comment 3 for explanation.

Comment 3

[Mike Deibler]

Comment number 2 makes sense, except for the fact that I entered this bug from a
machine running winME.  I've also entered a few others from 2 different machines
running winME, and none of the bugs had winME in the OS select list.  It looks
like that functionality isn't working.  Someone should retest for a regression.

Comment 4

[Dave Miller [:justdave]]

format=guided belongs to Gerv

Comment 5

[Jacob Steenhagen]

Isn't there a bug open somewhere about WinME not being dectected correctly?? It
seems like I remember timeless be involved w/somthing like this.

Comment 6

[Gervase Markham [:gerv]]

Please tell me exactly which OSes you _do_ get in the list when filing a bug
using Win ME, and exactly what your user agent is, as reported by the Helper, or
"javascript:alert(navigator.userAgent)".

As far as I can tell, the code in enter_bug.cgi for detecting Win ME does catch
the UA quoted in this bug. So perhaps it's catching an earlier clause in the
switch first.

Gerv

Comment 7

[Mike Deibler]

Here's the info requested:

User agent reported in the navigator.UserAgent alert AND in the Build Identifier
section on the entry page:

Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.4) Gecko/20030624

List of OS's in the dropdown:

  other
  Windows 98
  Windows NT
  Windows 2000
  Windows XP
  Mac System 9.x
  MacOS X
  Linux
  All

Comment 8

[Gervase Markham [:gerv]]

OK, having set my UA to the one given, this worked on my local installation, and
on Landfill (the tip). So I checked the CVS log for enter_bug.cgi; sure enough,
we fixed this in January. If b.m.o. has updated since then, then something's a
bit wrong with b.m.o. But Bugzilla the software is fine.

Gerv


*** This bug has been marked as a duplicate of 186920 ***

Comment 9

[Dave Miller [:justdave]]

Bugzilla 2.17.3 was released on January 2nd.  bugzilla.mozilla.org is still
running 2.17.1 (plus the security patches), so they wouldn't have picked this up
yet.  There's a planned update within the next few weeks (some time after the
server move is completed)