214915 - Cannot login to mail account with '@' character in accountname

Status: RESOLVED INVALID

(MailNews Core :: Networking: POP, defect)

Description

[Allan B. Christensen]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5a) Gecko/20030718
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5a) Gecko/20030718

I have a POP mail account with the following characteristics:
Server Name: mail.gantrup.dk
User Name: [e-mail]

I am unable to access this account, and it seems as if the mail client gets
confused by the '@'-character.

Since I can't change the User Name, this is a show stopper to my usage of the
Mozilla Mail Account. Outlook Express accesses the account without problems.

Reproducible: Always

Steps to Reproduce:
1. Try to access my account - even if you don't have the password, I think it
will show you how the problem appears.
2.
3.

Actual Results:  
No error message, but messages waiting on the account are not transferred.

Expected Results:  
Download the messages

Comment 1

[Matthias Versen [:Matti]]

No, the "@" is no problem.
Please create a pop3 log:
http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html

Comment 2

[Andreas Kunz]

Please have a look at bug 86370 and bug 98664. Especially the latter one has
several bugs about special characters against it.

Comment 3

[Matthias Versen [:Matti]]

Andreas: 
bug 86370 is only SMTP and fixed (see the build ID from the Reporter)
bug 98664 is for a "+" in a mail address.

Comment 4

[Andreas Kunz]

Matti: I explicitly mentioned the dups of bug 98664. Bug 140696 is one and
mentions '/', 'å', '&', '+', while bug 142301 is also a dup and is about
brackets. So there are several special characters involved which is not clear
from the summary. But I guess you are right.

Comment 5

[Marco Perez [:mpk]]

This may sound too trivial, but the user name is actually just "abc". Are you
able to log in when omitting "@gantrup.dk"?

Comment 6

[Allan B. Christensen]

If I omit "@gantrup.dk", the mail client asks me for the password for
"[e-mail]", and after it has been entered, an "Authorization failed"
message is returned. 

That is different from the case when I use the complete user name. In that case
it asks for the password for "[e-mail]@mail.gantrup.dk" and returns no
message at all (and no mail).

Comment 7

[Allan B. Christensen]

The mail client works perfectly even with the '@'-character. It was a 
configuration error on my part.

I am very sorry to have wasted your time.