215171 - All mail failing to show up after Thunderbird crashed

Status: RESOLVED INVALID

(MailNews Core :: Database, defect)

Description

[Nik-W]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4b) Gecko/20030516 Mozilla Firebird/0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4b) Gecko/20030516 Mozilla Firebird/0.6

After choosing "compress folder", Thunderbird locked up for a few minutes.  When
it eventually recovered, all my mail had vanished.  Closing down and restarting
hasn't helped.  The mail files themselves seem to be there (i.e. they're not
0kb) but Thunderbird doesn't appear to be seeing them.

Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.




Thunderbird version 0.1a (20030716)

Comment 1

[David :Bienvenu]

what does your mail profile directory look like? can you expand the folders
underneath it and attach a screen shot? If the mail folders are there, we should
be displaying them. Do we display the folders in the folder pane, and just not
the messages when you select a folder?

Comment 2

[Nik-W]

All the mail folders are there in Thunderbird, they just appear to be empty when
you click on them (same for all accounts).  The two directories shown in the
screen shot are both empty.

Comment 3

[David :Bienvenu]

the only non empty folder I see is the Jamie one - does that have messages in
it? For all the other folders, I don't even see folder files. Do you have a
virus checker running on your machine?

Comment 4

[Nik-W]

I've changed the URL for a second image that shows the larger files in the
directory.  I do have a virus checker on my machine, but I have it on manual
mode so that it doesn't scan things until I tell it to (which I do every few days).

Comment 5

[David :Bienvenu]

is this still occuring? I don't know what could be going on here, other than
accidentally getting switched to a view that's empty, e.g., view "unread"

Comment 6

[Nik-W]

> getting switched to a view that's empty

What a suggestion! I had a look round and found view->threads - it was on unread
(how, I don't know, as I didn't even know it was there).  I set it to "all" and
my mail came back! I now feel very dim, but at least it's another mystery solved!:)

Comment 7

[David :Bienvenu]

don't feel too bad - you're not the first person this has happened to. We really
need to display some text in the message list when the view is not the default,
and is empty.

Comment 8

[Nik-W]

Thanks! I'm a programmer myself, yet I always seem to miss the obvious things -
I always seem to assume the worst (as it usually is with my programs:p)!