can not see the html menu bar on top of page

RESOLVED EXPIRED

Status

SeaMonkey
General
RESOLVED EXPIRED
15 years ago
13 years ago

People

(Reporter: netfrancesco6, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

Attachments

(2 attachments)

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.5b) Gecko/20030806
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.5b) Gecko/20030806

In the page at https://support.nokia.com/home/index.jsp  there is a menu bar on
top of page. This menu is visible with other browser like explorer (sigh!) on
windows or  konqueror but not with  mozilla.
Unfortunately is necessary to login to see the problem so i attach part of the
HTML source that cause the problem :



<html><head><title>Nokia Support</title>

<meta http-equiv="Pragma" content="no-cache">
<meta http-equiv="Expires" content="0">
<link rel="stylesheet" href="index.jsp_files/nolstyle.css" type="text/css">
<script language="JavaScript">
        function printWindow(theURL,winName,features) {
                closeNOLSPopup();
                var printWin = window.open(theURL,winName,features);
        }
        function newWindow(url) {
                closeNOLSPopup();
        var newWin =
window.open(url,'popup','width=650,height=500,scrollbars,toolbar=yes,location=n
o,resizable=yes');
        }
        function openNokiaOnline(url) {
                closeNOLSPopup();

        var nols =
window.open(url,'popup','width=800,height=500,scrollbars,toolbar=yes,location=no,
resizable=yes');
        }
        function closeNOLSPopup() {
                win =
window.open('','popup','width=5,height=5,toolbar=no,location=no,resizable=no')
;
                self.focus();
                win.close();
        }
</script>
<link rel="stylesheet" href="index.jsp_files/nolstyle.css" type="text/css"></head>












































































































































<body margin="0" leftmargin="0" rightmargin="0" topmargin="0" marginwidth="0"
marginheight="0" bgcol
or="#ffffff">
<!-- table to hold structure with NS -->
<table border="0" cellspacing="0" cellpadding="0" width="100%">
        <tbody><tr>
                <td valign="top" align="left">
                        <a name="top"></a>

<table border="0" cellspacing="0" cellpadding="0" width="750">
        <tbody><tr>
                <td width="174" height="71" rowspan="2"><img
src="index.jsp_files/nokia_logo_a.gif"
alt="" width="160" height="71" border="0"></td>
                <td width="126" height="51" class="identifier"
valign="bottom">Nokia Support</td>
                <td width="450" height="51" valign="bottom" align="right"
class="light"> <a href="ja
vascript:printWindow('/Help/help.html','nokia','toolbar=no,location=no,status=yes,menubar=no,scrollb
ars=yes,resizable=yes,width=590,height=480')" class="topnavig"
target="_top">Help</a>  | <a href="ht
tps://support.nokia.com/start/Logout.jsp" class="topnavig"
target="_top">Logout</a></td>
        </tr>
        <tr><td height="20" colspan="2"> </td></tr>
</tbody></table>


<script language="javascript" src="index.jsp_files/nfenavigation.js"></script>

<script language="javascript">
<!--

var NFE_goHomeTimeout = 4000;

var NFE_menuTop    = 71;
var NFE_menuBottom = 111;

function NFE_initMenu()
{
    var nr = 0;
    NFE_openMenu('NFE_m' + nr);

        nr = 2; //

    NFE_openMenu('NFE_m' + nr);
}
// -->
</script>


<table border="0" cellspacing="0" cellpadding="0">
    <tbody><tr><td><img src="index.jsp_files/px_transparent.gif" width="1"
height="20"></td></tr>
    <tr><td><img src="index.jsp_files/px_transparent.gif" width="1"
height="20"></td></tr>
</tbody></table>



<div id="NFE_m0" class="nfeMenu">
    <table border="0" cellspacing="0" cellpadding="0" width="100%">

    <tbody><tr>
        <td bgcolor="#0033cc" height="20" width="5"><img
src="index.jsp_files/1x1wb2blue.gif" alt=""
 width="5" height="20" border="0"></td>
        <td bgcolor="#0033cc" height="20">

            <table border="0" cellspacing="0" cellpadding="0" bgcolor="#0033cc">
                <tbody><tr>


                    <td height="20">  <a href="javascript:;"
onclick="javascript:NFE_openMenu('NFE_m
2');" class="navi1">Support</a>  </td>

                    <td width="1"><img
src="index.jsp_files/line_navi_level_1.gif" alt="" width="1"
height="20" border="0"></td>
                    <td height="20">  <a href="javascript:;"
onclick="javascript:NFE_openMenu('NFE_m
3');" class="navi1">Ordering</a>  </td>

                    <td width="1"><img
src="index.jsp_files/line_navi_level_1.gif" alt="" width="1"
height="20" border="0"></td>
                    <td height="20">  <a href="javascript:;"
onclick="javascript:NFE_openMenu('NFE_m
4');" class="navi1">Contact Nokia</a>  </td>

                </tr>
            </tbody></table>

        </td>
    </tr>



    <tr>
        <td bgcolor="#cccccc" height="20" width="5"><img
src="index.jsp_files/1x1_navi_grey.gif" alt
="" width="5" height="20" border="0"></td>
        <td bgcolor="#cccccc" height="20" align="right"><img
src="index.jsp_files/1x1_navi_grey.gif"
 alt="" width="1" height="20" border="0"></td>
    </tr>

    </tbody></table>
</div>




<div id="NFE_m2" class="nfeMenu">
    <table border="0" cellspacing="0" cellpadding="0" width="100%">

    <tbody><tr>
        <td bgcolor="#0033cc" height="20" width="5"><img
src="index.jsp_files/1x1wb2blue.gif" alt=""
 width="5" height="20" border="0"></td>
        <td bgcolor="#0033cc" height="20">

            <table border="0" cellspacing="0" cellpadding="0" bgcolor="#0033cc">
                <tbody><tr>


                    <td height="20" bgcolor="#cccccc">  <a href="javascript:;"
onclick="javascript:N
FE_openMenu('NFE_m2');" class="navi2">Support</a>  </td>

                    <td width="1"><img
src="index.jsp_files/line_navi_level_1.gif" alt="" width="1"
height="20" border="0"></td>
                    <td height="20">  <a href="javascript:;"
onclick="javascript:NFE_openMenu('NFE_m
3');" class="navi1">Ordering</a>  </td>

                    <td width="1"><img
src="index.jsp_files/line_navi_level_1.gif" alt="" width="1"
height="20" border="0"></td>
                    <td height="20">  <a href="javascript:;"
onclick="javascript:NFE_openMenu('NFE_m
4');" class="navi1">Contact Nokia</a>  </td>

                </tr>
            </tbody></table>

        </td>
    </tr>



    <tr>
        <td bgcolor="#cccccc" height="20" width="5"><img
src="index.jsp_files/1x1_navi_grey.gif" alt
="" width="5" height="20" border="0"></td>
        <td bgcolor="#cccccc" height="20">
            <table border="0" cellspacing="0" cellpadding="0" bgcolor="#cccccc">
                <tbody><tr>



                        <td bgcolor="#ffffff">  <a
href="https://support.nokia.com/home/index.jsp?de
fault=1" target="_top" class="navi2">My Products</a>  </td>

                        <td width="1" valign="middle"><img
src="index.jsp_files/line_navi_level_2.gi
f" alt="" width="1" height="20" border="0"></td>
                        <td>  <a
href="https://support.nokia.com/knowledge/search.jsp" target="_top"
 class="navi2">Knowledge Base</a>  </td>

                        <td width="1" valign="middle"><img
src="index.jsp_files/line_navi_level_2.gi
f" alt="" width="1" height="20" border="0"></td>
                        <td>  <a
href="https://support.nokia.com/documentation/index.jsp" target="_t
op" class="navi2">Documentation</a>  </td>

                        <td width="1" valign="middle"><img
src="index.jsp_files/line_navi_level_2.gi
f" alt="" width="1" height="20" border="0"></td>
                        <td>  <a
href="https://support.nokia.com/software/index.jsp" target="_top" c
lass="navi2">Software</a>  </td>

                        <td width="1" valign="middle"><img
src="index.jsp_files/line_navi_level_2.gi
f" alt="" width="1" height="20" border="0"></td>
                        <td>  <a
href="https://support.nokia.com/RmaWeb/index.jsp" target="_top" cla
ss="navi2">Hardware</a>  </td>

                        <td width="1" valign="middle"><img
src="index.jsp_files/line_navi_level_2.gi
f" alt="" width="1" height="20" border="0"></td>
                        <td>  <a
href="https://support.nokia.com/cases/index.jsp" target="_top" clas
s="navi2">Request Support</a>  </td>

                        <td width="1" valign="middle"><img
src="index.jsp_files/line_navi_level_2.gi
f" alt="" width="1" height="20" border="0"></td>
                        <td>  <a
href="https://support.nokia.com/agreement/index.jsp" target="_top"
class="navi2">Service Contract Center</a>  </td>


                    <td align="right"><img
src="index.jsp_files/1x1_navi_grey.gif" alt="" width="1"
height="20" border="0"></td>
                </tr>
            </tbody></table>
        </td>
    </tr>

    </tbody></table>
</div>

<div id="NFE_m3" class="nfeMenu">
    <table border="0" cellspacing="0" cellpadding="0" width="100%">

    <tbody><tr>
        <td bgcolor="#0033cc" height="20" width="5"><img
src="index.jsp_files/1x1wb2blue.gif" alt=""
 width="5" height="20" border="0"></td>
        <td bgcolor="#0033cc" height="20">

            <table border="0" cellspacing="0" cellpadding="0" bgcolor="#0033cc">
                <tbody><tr>

                    <td width="1"><img
src="index.jsp_files/line_navi_level_1.gif" alt="" width="1"
height="20" border="0"></td>
                    <td height="20">  <a href="javascript:;"
onclick="javascript:NFE_openMenu('NFE_m
2');" class="navi1">Support</a>  </td>

                    <td width="1"><img
src="index.jsp_files/line_navi_level_1.gif" alt="" width="1"
height="20" border="0"></td>
                    <td height="20" bgcolor="#cccccc">  <a href="javascript:;"
onclick="javascript:N
FE_openMenu('NFE_m3');" class="navi2">Ordering</a>  </td>

                    <td width="1"><img
src="index.jsp_files/line_navi_level_1.gif" alt="" width="1"
height="20" border="0"></td>
                    <td height="20">  <a href="javascript:;"
onclick="javascript:NFE_openMenu('NFE_m
4');" class="navi1">Contact Nokia</a>  </td>

                </tr>
            </tbody></table>

        </td>
    </tr>



    <tr>
        <td bgcolor="#cccccc" height="20" width="5"><img
src="index.jsp_files/1x1_navi_grey.gif" alt
="" width="5" height="20" border="0"></td>
        <td bgcolor="#cccccc" height="20">
            <table border="0" cellspacing="0" cellpadding="0" bgcolor="#cccccc">
                <tbody><tr>


                        <td width="1" valign="middle"><img
src="index.jsp_files/line_navi_level_2.gi
f" alt="" width="1" height="20" border="0"></td>
                        <td>  <a
href="https://support.nokia.com/agreement/index.jsp?order=1" target
="_top" class="navi2">Service Contracts</a>  </td>

                        <td width="1" valign="middle"><img
src="index.jsp_files/line_navi_level_2.gi
f" alt="" width="1" height="20" border="0"></td>
                        <td>  <a
href="https://support.nokia.com/license/index.jsp" target="_top" cl
ass="navi2">Licensing</a>  </td>

                        <td width="1" valign="middle"><img
src="index.jsp_files/line_navi_level_2.gi
f" alt="" width="1" height="20" border="0"></td>
                        <td>  <a
href="https://support.nokia.com/agreement/frmInstProdLocator.jsp?in
st=1" target="_top" class="navi2">Installed Products</a>  </td>


                    <td align="right"><img
src="index.jsp_files/1x1_navi_grey.gif" alt="" width="1"
height="20" border="0"></td>
                </tr>
            </tbody></table>
        </td>
    </tr>

    </tbody></table>
</div>

<div id="NFE_m4" class="nfeMenu">
    <table border="0" cellspacing="0" cellpadding="0" width="100%">

    <tbody><tr>
        <td bgcolor="#0033cc" height="20" width="5"><img
src="index.jsp_files/1x1wb2blue.gif" alt=""
 width="5" height="20" border="0"></td>
        <td bgcolor="#0033cc" height="20">

            <table border="0" cellspacing="0" cellpadding="0" bgcolor="#0033cc">
                <tbody><tr>

                    <td width="1"><img
src="index.jsp_files/line_navi_level_1.gif" alt="" width="1"
height="20" border="0"></td>
                    <td height="20">  <a href="javascript:;"
onclick="javascript:NFE_openMenu('NFE_m
2');" class="navi1">Support</a>  </td>

                    <td width="1"><img
src="index.jsp_files/line_navi_level_1.gif" alt="" width="1"
height="20" border="0"></td>
                    <td height="20">  <a href="javascript:;"
onclick="javascript:NFE_openMenu('NFE_m
3');" class="navi1">Ordering</a>  </td>

                    <td width="1"><img
src="index.jsp_files/line_navi_level_1.gif" alt="" width="1"
height="20" border="0"></td>
                    <td height="20" bgcolor="#cccccc">  <a href="javascript:;"
onclick="javascript:N
FE_openMenu('NFE_m4');" class="navi2">Contact Nokia</a>  </td>

                </tr>
            </tbody></table>

        </td>
    </tr>



    <tr>
        <td bgcolor="#cccccc" height="20" width="5"><img
src="index.jsp_files/1x1_navi_grey.gif" alt
="" width="5" height="20" border="0"></td>
        <td bgcolor="#cccccc" height="20">
            <table border="0" cellspacing="0" cellpadding="0" bgcolor="#cccccc">
                <tbody><tr>


                        <td width="1" valign="middle"><img
src="index.jsp_files/line_navi_level_2.gi
f" alt="" width="1" height="20" border="0"></td>
                        <td>  <a
href="https://support.nokia.com/contact/index.jsp" target="_top" cl
ass="navi2">Contact Information</a>  </td>

                        <td width="1" valign="middle"><img
src="index.jsp_files/line_navi_level_2.gi
f" alt="" width="1" height="20" border="0"></td>
                        <td>  <a
href="https://support.nokia.com/contact/feedback.jsp" target="_top"
 class="navi2">Feedback</a>  </td>


                    <td align="right"><img
src="index.jsp_files/1x1_navi_grey.gif" alt="" width="1"
height="20" border="0"></td>
                </tr>
            </tbody></table>
        </td>
    </tr>

    </tbody></table>
</div>



Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1

15 years ago
*** Bug 215508 has been marked as a duplicate of this bug. ***

Comment 2

15 years ago
99% chances it's a Tech Evangelism issue.
Please attach files via "create a new attachment" (instead of putting source
within the textarea).
Can you attach a screenshot of IE / Opera rendering the site ?
Your source was useless as it was saved with a browser, can you find the
nfenavigation.js link so that we can see the JavaScript source for these menus ?
(Reporter)

Comment 3

15 years ago
Created attachment 129474 [details]
Screenshot of IE rendering the site
(Reporter)

Comment 4

15 years ago
Created attachment 129475 [details]
HTML source with directory (containing nfenavigation.js) as saved from mozilla in targz format

Comment 5

15 years ago
since I don't a have Nokia account and cannot test, do you get any errors or
warnings in JavaScript console ?
(Reporter)

Comment 6

15 years ago
This is the error that i can see on javascript console:

Error:  onload is not defined
Source File: https://support.nokia.com/incluse/navigation/nfenavigation.js     
 Line: 100
Product: Browser → Seamonkey
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/
This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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