When I try to open my Yahoo email, Yahoo reports that my browser will not allow cookies. This message persists even after removing all cookie preferences.

RESOLVED WORKSFORME

Status

()

Core
Networking: Cookies
RESOLVED WORKSFORME
15 years ago
15 years ago

People

(Reporter: Daniel Levine, Assigned: Darin Fisher)

Tracking

Trunk
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624

I tried to check my Yahoo email.  When I signed in, a statement appeared blaming
my browser for not accepting cookies.  I removed all checkmarks in the default
setting for cookies in my preferences, but the same message was repeated.

Reproducible: Always

Steps to Reproduce:
1.Sign in to yahoo.com email, if you have an account.  
2.
3.

Actual Results:  
Text appears stating that My browser does not accept cookies.  Therefore I
cannot be given access to my account.

Expected Results:  
I woould have seen a listing of any mail in my Yahoo in-box.

My granddaughter, who is visiting us now, first reported that she could not
access her Yahoo account.  So I tried with my own account.

Comment 1

15 years ago
I had the same problem.  It really is a cookie issue.  Look through your cookie
manager for sites that are blocked.  If you find anything like "mail.yahoo.com"
in the blocked sites, that's your problem.  It can be blocked as a separate site
from yahoo.com, and it will prevent you from looking at your e-mail.  Once you
have deleted this as a blocked site, you should be in good shape.  Hope this helps.

Comment 2

15 years ago
Daniel, could you please test what John suggested in comment #1 and report back?
Thanks.
Assignee: general → darin
Component: Browser-General → Cookies
QA Contact: general → cookieqa
Summary: When I try to open my Yahoo email, Yahoo reports that my browser will not allow cookies. This message persists even after removing all cooky preferences. → When I try to open my Yahoo email, Yahoo reports that my browser will not allow cookies. This message persists even after removing all cookie preferences.

Comment 3

15 years ago
No reply from reporter in over half a year, marking as WFM

Please reopen if you can reproduce this with a nighlty build.

Comment 4

15 years ago
really WFM now
Status: UNCONFIRMED → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → WORKSFORME
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