import mail failed to import mail messages, but the error message is not helpful



16 years ago
10 years ago


(Reporter: ishikawa, Assigned: cavin)



Firefox Tracking Flags

(Not tracked)




16 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4) Gecko/20030624

I have been using netscape 4.xx series under linux for some years.
Lately seeing that mozilla mail component seems to have
stabilized and is rumored to have good spam filter,
I have been experimeting with mozilla mail.

I tried to "import" netscape e-mails into

However, when I tried import, it failed but
I have no idea why. The error message is not quite helpful.

I did the following.

[Tools] -> [Import] menu entry,
I chose mail as import object
[x] mail

then mozilla showed
  Please select the program from which you would like to import:
  Communicator 4.x
  ...empties rows ...
  Import Local Mail from Communicator 4.x.

Then I click on  [Next]
The error message appears

 An error occured importing mail from Communicator 4.x
 Unable to create folder to import mail into

 [<Back] [Finish]

At this point, [<Back] button does nothing.
I can click on it. But nothing happens.
Clicking on [Finish] simply dismisses the error message window,
and I am back to square one.

the said foler could not be created.
I wonder if something like the following could be shown
with the error message.

 - The name of the folder which mozilla tried to create.

 - The ABSOLUTE PATHNAME of the folder which corresponded to
   the folder.

 - The reason WHY the creatio of the folder failed.
    (path invalid?, permission error?, no more space?, etc..)

There is no way a user can try to fix the situation
with the terse error message now.

Reproducible: Always

Steps to Reproduce:
1. Invoke mozilla mail.
2. Click  Tool button from menu bar. 
3. Click Import.
4. After seeing netscape 4.x as available e-mail, click next.
5. I get the error message described as above.

Actual Results:  
We get the error message but no indication of
why it failed.

Expected Results:  
I hoped to see
e-mail messages imported into mozilla.

At least, a more descriptive message window would have
been helpful.

Comment 1

15 years ago
*** Bug 174504 has been marked as a duplicate of this bug. ***

Comment 2

15 years ago
bug 142537?
Summary: import mail failed to import mail messages, but the error message is not helpful → import mail failed to import mail messages, but the error message is not helpful
Product: MailNews → Core
This is an automated message, with ID "auto-resolve01".

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This bug has been automatically resolved after a period of inactivity (see above
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Last Resolved: 13 years ago
Resolution: --- → EXPIRED
Product: Core → MailNews Core
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