215769 - shop.paycash.ru - Alert: The connection has terminated enexpectedly

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: Other, defect)

Description

[Max Alekseyev]

Linux build 2003080105

On attempt to connect provided URL, Mozilla alerts:
"The connection to shop.paycach.ru has terminated unexpectedly. Some data may
have been transferred."

Linux Konqueror browser opens the URL without any problems.

The URL is referred from
http://www.monetaexpress.com/index.php?lang=en&page=transfer

Comment 1

[Bill Mason]

WFM 2003081004 PC/WinXP

Comment 2

[Boris Zbarsky [:bzbarsky]]

Worksforme also with Linux trunk build 2003-08-09-05.  What HTTP settings are
you using (protocol version, whether pipelining is on, etc).

Comment 3

[Martin Alderson]

WFM, Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5b) Gecko/20030810
Mozilla Firebird/0.6.1+.

Comment 4

[Oliver Klee]

WFM using 2003080304 WinXP, HTTP1.1 + Pipelining, no proxy.

Comment 5

[Matthias Versen [:Matti]]

wfm with win2k build 20030810..

Comment 6

[Mats Palmgren (inactive)]

WFM too, but after reloading the page a few times I got:

Internal Server Error 500
Exception: EOutOfMemory
Message: Out of memory

Comment 7

[Mats Palmgren (inactive)]

Reporter, does the problem still occur with Mozilla 1.5b?

Comment 8

[Mats Palmgren (inactive)]

Reporter does not respond and I count WFM from 6 different people here.
It could have been a temporary server problem...

-> WORKSFORME

Comment 9

[Max Alekseyev]

Sorry for delay.
I still see the bug with Linux build 2003091605.
Reopenning...

Comment 10

[Boris Zbarsky [:bzbarsky]]

That's nice.  Please see comment 2 and actually provide some useful information?

Comment 11

[Max Alekseyev]

I use HTTP 1.1 with Keep-alive and Pipelining are On. 
No proxy.
What else might be interesting?

Comment 12

[Max Alekseyev]

I've just changed HTTP to 1.0 and turned off Keep-alive and Pipelining.
Still see the bug.

Comment 13

[Max Alekseyev]

Well... I've found a reason for the bug. One need to disable all 56-bit and
lower SSL encryption support to see the described alert.

Comment 14

[Boris Zbarsky [:bzbarsky]]

In other words the server is broken and just terminates the connection instead
of properly returning an error to the SSL connection attempts?

Over to PSM to see whether we could report a better error here, but it's sort of
doubtful...

Comment 15

[Nelson Bolyard (seldom reads bugmail)]

The reported error code was added to PSM recently (that is, it is one of 
the most recent additions to PSM) to detect and report a specific problem.  

As I recall, the explanation is as follows.  This is from memory, and 
it's late, so this may not be 100%.

mozilla connects to the server, does the SSL handshake, and sends the request
which may include post data, etc.  

Server drops the connection without any reponse.

mozilla would retry this, repeating this loop up to some number of times.
Trouble is, each time it sent the request, the request might be making a
purchase or doing some other transaction.  So, the idea was to stop the 
retry loop when data had actually been sent, notifying the user that the
user's request had been sent and a transaction may have been completed.

Sounds like a bad server to me.  

Comment 16

[Boris Zbarsky [:bzbarsky]]

OK.  Evang.

Comment 17

[Max Alekseyev]

The bug is gone.