216140 - orange.co.il - The field in which the sms message is supposed to be written doesn't appear

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: Hebrew, defect)

Description

[Gil Shallom]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4) Gecko/20030624

The field for writing the message doesn't appear
and therefore an sms message can't be sent.

Reproducible: Always

Steps to Reproduce:
1.Go to the site.


Expected Results:  
Show the field for writing the sms message.

Comment 1

[Tomer Cohen :tomer]

mainly document.all, but also seen VBScript deep in the code.


Contact: [e-mail]
I've sent them request to fix this  bug.

Please CONFIRM this bug.

Comment 2

[Shoshannah Forbes]

Using Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.6b)
Gecko/20031129 Firebird/0.7+ I can't seem to be even able to login to the site
to get to the proper page in the first place.

Comment 3

[Prognathous]

Tomer, have you seen the same behavior that Gil described? I'm not sure that
merely the fact that the site uses document.all and vbs is enough to confirm
this bug.

I can't login nor get an account (as I'm not an Orange user). Is there any way
to bypass that?

Prog.

Comment 4

[Arnon Shimoni]

Their reply to me (Translated):

Dear Arnon;
I thank you for the letter you've sent.

First of all, I'm sorry to hear that you are experiencing difficulties while
visiting our website since you're using a web-browser that is not Internet Explorer.

Let me point out that as an advanced communications firm, we're interested in
providing the internet-surfing public all of our network's information and
services through our website. Due to this, we put in much effort to improve and
add our services on the website.

Despite the above, let me explain that our website supports Internet Explorer,
as this is the most popular website in the world and in Israel particularly.

Comment 5

[Felix Miata]

Conforming summary to TFM item 10 at 
http://www.mozilla.org/projects/tech-evangelism/site/procedures.html#file-new

Comment 6

[Chris Lawson (gone)]

Arnon, is this still a problem? As comment 3 indicates, this is inaccessible without a login.

Based on their reply in comment 4, however, this sounds like it should be confirmed.

Comment 7

[Tsahi Asher]

this site is a good candidate for the must user unfriendly site of 2008. after repeated attempts to send an SMS, i finally gave up.
the page moved to http://www.orange.co.il/obox/sendsms.aspx. interesting feature there - you can't delete text that you type in the textarea with the back space. your only hope is to select it and start typing something else. then you are supposed to add numbers to the destination list, but that doesn't work. they also have a CAPTCHA test there. don't they know computers solve it better than humans these days? then when i pressed the "send" button i reached a new password page, they sent me a new password, and it was wrong. that's where i gave up. so i can't tell if it works at all.

Comment 8

[Tomer Cohen :tomer]

They have fixed their website. I've written about it on my blog.

http://tomercohen.com/2009/06/06/%d7%97%d7%93%d7%a9%d7%95%d7%aa-%d7%aa%d7%90%d7%99%d7%9e%d7%95%d7%aa-%d7%90%d7%aa%d7%a8%d7%99%d7%9d/