Trying to load PDF images of cleared Checks in DCU Online Banking results in error not received in Mozilla 1.4 or other browsers



14 years ago
12 years ago


(Reporter: robin, Unassigned)


Mac OS X

Firefox Tracking Flags

(Not tracked)


(Whiteboard: requires account login, URL)



14 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5b) Gecko/20030818
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5b) Gecko/20030818

In Digital Credit Union (DCU's) online banking, checked which have cleared are
listed with an active link... if you click on that link a scanned PDF of the
cancelled check is suppose to load.  In version 1.4 of Mozilla for Mac OS X (as
well as Safari and IE) this works properly, but in today's 1.5beta build, a
separate window opens and a download progress box starts... then the following
error is displayed:  

/Users/robin/Desktop/ImageRequestor-1.cgi could not be opened, because an
unknown error occurred.  Sorr about that.  Try saving to disk first and then
opening the file.

sorry i can't provide an actual link, but then i would have to give you access
to my bank account, and even my ex-wife doesn't have that!



Reproducible: Always

Steps to Reproduce:

Comment 1

14 years ago

If you save the PDF to your local disk with a borwser that still works does the
PDF behave well/is it open-able when dragged from the disk into todays build?
Also, have you had problems with PDF dovuments elsewhere? [ for example this
PDF: ]
Whiteboard: requires account login

Comment 2

14 years ago
If I use Mozilla 1.4, a file is created on the desktop which is named
"ImageRequestor.cgi", and then my local copy of Acrobat Reader opens
automatically and the PDF is displayed.  If I take the Image Requestor.cgi file
downloaded by Mozilla 1.4 and try to drag it into today's 1.5b build, i get the
same error message noted above.  However, if I rename the file from
"ImageRequestor.cgi" to "check.pdf", and then drag it into today's 1.5b build
window, it properly launches Acrobat Reader (just as 1.4 did)...  in addition,
if i load a URL which points directly to a PDF file (such as the example
provided by Chris), it too loads correctly in today's 1.5b build...  i'm
completely non-technical, but the problem seems to be with the way the current
build is handling the .cgi redirection (which the 1.4 build handled properly)...
hope this additional information helps!

Comment 3

14 years ago
just an update... this bug continues in the general 1.5beta build released today
for the Mac.
Product: Browser → Seamonkey
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Last Resolved: 12 years ago
Resolution: --- → EXPIRED
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