Trying to load PDF images of cleared Checks in DCU Online Banking results in error not received in Mozilla 1.4 or other browsers

RESOLVED EXPIRED

Status

SeaMonkey
General
--
major
RESOLVED EXPIRED
14 years ago
12 years ago

People

(Reporter: robin, Unassigned)

Tracking

Trunk
PowerPC
Mac OS X

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: requires account login, URL)

(Reporter)

Description

14 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5b) Gecko/20030818
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5b) Gecko/20030818

In Digital Credit Union (DCU's) online banking, checked which have cleared are
listed with an active link... if you click on that link a scanned PDF of the
cancelled check is suppose to load.  In version 1.4 of Mozilla for Mac OS X (as
well as Safari and IE) this works properly, but in today's 1.5beta build, a
separate window opens and a download progress box starts... then the following
error is displayed:  

/Users/robin/Desktop/ImageRequestor-1.cgi could not be opened, because an
unknown error occurred.  Sorr about that.  Try saving to disk first and then
opening the file.

sorry i can't provide an actual link, but then i would have to give you access
to my bank account, and even my ex-wife doesn't have that!

(grin)

cheers!

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1

14 years ago
Reporter,

If you save the PDF to your local disk with a borwser that still works does the
PDF behave well/is it open-able when dragged from the disk into todays build?
Also, have you had problems with PDF dovuments elsewhere? [ for example this
PDF: http://placenamehere.com/Mozilla/mail_filters_window.pdf ]
Whiteboard: requires account login
(Reporter)

Comment 2

14 years ago
If I use Mozilla 1.4, a file is created on the desktop which is named
"ImageRequestor.cgi", and then my local copy of Acrobat Reader opens
automatically and the PDF is displayed.  If I take the Image Requestor.cgi file
downloaded by Mozilla 1.4 and try to drag it into today's 1.5b build, i get the
same error message noted above.  However, if I rename the file from
"ImageRequestor.cgi" to "check.pdf", and then drag it into today's 1.5b build
window, it properly launches Acrobat Reader (just as 1.4 did)...  in addition,
if i load a URL which points directly to a PDF file (such as the example
provided by Chris), it too loads correctly in today's 1.5b build...  i'm
completely non-technical, but the problem seems to be with the way the current
build is handling the .cgi redirection (which the 1.4 build handled properly)...
hope this additional information helps!
(Reporter)

Comment 3

14 years ago
just an update... this bug continues in the general 1.5beta build released today
for the Mac.
Product: Browser → Seamonkey
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/
This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → EXPIRED
You need to log in before you can comment on or make changes to this bug.