216717 - Failure of attempt to update to 1.5

Status: RESOLVED EXPIRED

(Core Graveyard :: File Handling, defect)

Description

[Alan Jenkin]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624

When I click on the link to the Win32 update I get a message to say that the
file "....\TEMP\ze2gtsl6.exe could not be saved, because the source file could
not be read. Try again later or contact the server administrator."


Reproducible: Always

Steps to Reproduce:
1. Open Mozilla at www.mozilla.org
2. Click on link to Mozilla ftp site for update to Windows Mozilla 1.5
3.

Actual Results:  
See details above

Expected Results:  
Should have initiated download

I think this is either something to do with my mozilla settings, or it may be a
conflict with ZoneAlarm.  As far as I can remember, I am using the default
settings in Mozilla.  No theme.
The problem occurs in various other places, too, but I pick this as being
easiest for you to identify.  In the other places it occurs, Internet Explorer
runs fine and gets me out of the problem :-(
I am also running Firebird under Lindows, as well as Mozilla, without problems
so far.

Comment 1

[Matthias Versen [:Matti]]

Build Config ? How could this be build-config ?

Yes, this could be your firewall.
Do you used the http:// link or a ftp:// link ?

Comment 2

[Alan Jenkin]

I am using the http://ftp.mozilla.org .... link.
I have tried shutting down ZoneAlarm and McAfee VirusScan, but the problem still
exists.
I am using a router (with firewall) to connect to the internet.  Could this be
the problem?  (As you say, it's really not a "build" problem -- I wasn't sure
where else to put it).

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.