217222 - No mails appear in the Inbox

Status: RESOLVED INVALID

(MailNews Core :: Database, defect)

Description

[Dominique Schwarzenbach]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5a) Gecko/20030718
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5a) Gecko/20030718

When I click on the Inbox folder I don't see any mails in the upper and lower
windows right, neither the title nor the content, but I correctly get a message
(+ sound) in the task bar when new  mails have been delivered into my mail box.
I conclude that the connexion with the provider is correct. This happens only
with the Inbox. I do see the content of the folders "sent", "drafts",
"templates" etc. 
Best regards 
                        Dominique 


Reproducible: Always

Steps to Reproduce:
1. Start Mozilla 1.5a, 
2. Connect to the provider
3. Click on Mail & Newsgroups
4. Click on Inbox

Actual Results:  
No mails are visible although a message appears if there is a new mail

Expected Results:  
I should see my mails

I had the same problem with Netscape 7.01 (english, german and french versions)
and also with Mozilla 1.4. 
I use a laptop equipped with an AMD Athlon (tm) 2000+. The graphic card is a
Radeon IGP 320M. My OS Windows XP Home (French).
I installed and desinstalled many times the program without effect. I don't know
anybody with the same problem.
I don't have the problem with Outlook Express.

Comment 1

[David :Bienvenu]

are you using an IMAP or POP3 mail server? If POP3, have you pressed get new
mail, or configured to automatically download new mail when it arrives?

Comment 2

[David :Bienvenu]

this seems to be a misunderstanding on Dominique's part. You can configure
Mozilla to automatically download your pop3 mail when you start up by doing:

Edit | Account Settings

pick Server Settings under your POP3 server, and check the "automatically
download new messages" box and the "check for new messages at startup".