User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624 The message Total is gradually going out of synch with the actual in the (Inbox) folder. I have this occuring for most users with versions 1.3 to 1.4 seems to occur after prolonged use but haven't been able to actually duplicate it with a test. CGate Pro IMAP Server on Linux Clients NT4, WIndows2000 Mozilla versions 1.3 to 1.4 nothing seems wrong server side the actual messages displayed are correct just the total is wrong. Reproducible: Always Steps to Reproduce: 1. 2. 3. All are set to move deleted messages to Trash
Assignee: sspitzer → bienvenu
Component: Mail Window Front End → Mail Database
this is most likely a dup of other bugs that I can't reproduce. Do you ever access the INBOX with an other e-mail client or from another machine at the same time as you're accessing it with Mozilla? In which direction is the inbox count getting off? Does Mozilla say you have more messages than you do, or less? My guess is more. Does the unread count get off as well, or just the total count? If you switch to threaded view, do you see threads that have the wrong message count in them? That's assuming you have a small enough inbox to look at all the messages...
Status: UNCONFIRMED → NEW
Component: Mail Database → Networking: IMAP
Ever confirmed: true
Mozilla always has more messages -- We do not access the INBOX with an other e-mail client or from another machine at the same time. Exceptions are email notification aps which the check the Inbox for unread messages. When serveral instances of mozilla.exe running at the same time (not intended but happens) -- It is just the total count. Unread is correct. -- Thread totals are correct
you should never get multiple instances of mozilla running at the same time, but if you do, against the same profile, you will have all sorts of problems. what kind of imap server are you using? And what is the notification app? If you delete the .msf file, I assume the count is corrected? I'll try to put some auto-correction code in the imap code, but I'd like to know what causes things to go wrong.
I can confirm this problem here as well using various versions of Mozilla (1.4.1 on Linux, 1.5-alpha and a recent nightly on windowsXP). Server is courier-imap 2.1.1. The mailboxes in question are often accessed from different machines and platforms, and mozilla seems to show always more for the message total.
*** Bug 217650 has been marked as a duplicate of this bug. ***
Hi David Notification tool is IMAP Notify from: ftp://ftp.vandyke.com/pub/IMAPNotify/ (Which just checks the mailbox for unread messages) Server is ComminuniGate Pro IMAP Server on Linux http://www.stalker.com The problem occurs even if there has not been multiple instances of mozilla.exe running. yes removing / regeneration of the .msf file returns total to correct value.
Created attachment 130785 [details] [diff] [review] potential fix The only theory I can come up with so far is that we're downloading (or think we're downloading) the hdrs for a message we already have. This will result in the total count getting off. This patch has some cleanup, and adds a check that we don't already have the hdr for a message in the db before adding the hdr to the db.
Comment on attachment 130785 [details] [diff] [review] potential fix hopefully this will fix it =)
Attachment #130785 - Flags: superreview?(scott) → superreview+
this fix is checked into 1.6 - we'll need people to try 1.6 and see if this really fixes it.
Status: ASSIGNED → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → FIXED
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