User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4b) Gecko/20030516 Mozilla Firebird/0.6 Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4b) Gecko/20030516 Mozilla Firebird/0.6 The e-tools login will not recognize Mozilla 0.6 or Netscape 7.1. I have complained to them (twice) and reported the problem to Netscape. The site will work if spoofed. Reproducible: Always Steps to Reproduce: 1. 2. 3.
Severity: normal → major
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Windows 98 → All
Hardware: PC → All
Summary: Will not accept Mozilla 0.6 or Netscape 7.1 → weightwatchers.com - reject Mozilla and Netscape 7.1
The browser detect script used throughout the site simply checks browser version number, and if not recognized, will reject the user asking them to "upgrade" their browser. This affects all non-netscape Gecko-based browsers. Netscapes 6.x and 7.x are supposedly supported, so there is no reason why Mozilla browsers should not also be supported. The solution is very simple - change the browser detect script to detect non-Netscape browsers. So far a request to their support email address have been answered with a "we value your suggestions into how we can improve our website" form letter. Have been told that "if you cannot run Internet Explorer or Netscape then we will be happy to promptly refund your money". Need to find a better address/contact to send requests for a fix to.
Isn't this a dupe of bug 165257?
indeed, it is a dup of bug #165257 *** This bug has been marked as a duplicate of 165257 ***
Status: NEW → RESOLVED
Last Resolved: 14 years ago
Resolution: --- → DUPLICATE
Product: Tech Evangelism → Tech Evangelism Graveyard
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