217457 - OpenOffice / StarOffice does not start Mozilla when clicking on a link in Star/OpenOffice

Status: RESOLVED EXPIRED

(SeaMonkey :: General, defect)

Description

[Mark Springer]

User-Agent:       Mozilla/5.0 (X11; U; SunOS sun4u; nl-NL; rv:1.4) Gecko/20030701
Build Identifier: Mozilla/5.0 (X11; U; SunOS sun4u; nl-NL; rv:1.4) Gecko/20030701

In OpenOffice (tried latest 1.1.0 rc3) and StarOffice 6.0 you can set via the
menu "Tools - Options - OpenOffice/StarOffice - External Programs" the programs
you want to use for HTTP, HTTPS, FTP and MAILTO. Most browsers work (opera,
netscape 4.x) but when I try Mozilla it does not start. When I use truss I can
see that, when compared to starting Mozilla from the "command-line" (without
using Star/OpenOffice), different libraries are being used (I can provide the
truss outputs if necessary).



Reproducible: Always

Steps to Reproduce:
1.Fill in the OpenOffice menu: Tools - Options - OpenOffice/StarOffice -
External Programs under HTTP: /opt/mozilla1.4/mozilla
2.Type a web-link in swriter (for instance: http://www.knmi.nl
3.Click on the link

Actual Results:  
Nothing happens

Expected Results:  
Mozilla should start up with the web-page you selected

THis occurs not only on a SPARC/Solaris 9 platform (tested on a Sun Blade 150
and a Sun Ultra 1): the same happened under x86 Linux RedHat 8, with various and
latest versions of OpenOffice and Mozilla.

This problem is mildly covered in SunSolve id 2013477 where the solution should
be to start Mozilla using this command:

/usr/bin/env LD_LIBRARY_PATH="" /usr/lib/mozilla/mozilla

However: this results in more library errors...

It could also be a Open/StarOffice problem but everything works OK as long as I
use a browser that is not Mozilla. Maybe a mozilla problem? Surprised I could
not find any more mentioning of this problem in various Knowledge bases
(openoffice.org, sunsolve.sun.com, bugzilla.mozilla.org).

Comment 1

[Daniel Wang]

-> browser

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.