218338 - User profile(s) lost; profile disappeared from manager; profile not activated despite selection; new profiles not retained.

Status: VERIFIED DUPLICATE of bug 205120

(Core Graveyard :: Profile: BackEnd, defect)

Description

[carota]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5b) Gecko/20030827
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5b) Gecko/20030827

Help!! I have all of the above problems and worse. Here is what happened:
Windows 2000, SP3, was shutting down ("Please wait while Windows is shutting
down..."), but I was impatient and shut the PC off, i.e. toggled the power
supply (I was in a hurry since a sound card had wriggled loose and I wanted to
shut down fast before it moved and created a short).

After re-boot, Windows seemed to start fine, but Mozilla would not recognize my
profile anymore. 

- My old profile would *NOT* show up under "Available Profiles" in the manager
- Any newly created profiles would also disappear when closing & restarting Mozilla
- When I tried to create a profile with an identical name to the old one, it
would say "Profile already exists, please choose another name". Yet, still no
profiles would show up in the manager.

- I then deleted (renamed) the registry.dat and pluginreg.dat in the
C:\Documents and Settings\Administrator\Application Data\Mozilla directory. At
first, nothing seemed to change, but after another hour of trying various
things, I now have the following interesting status:

- The old Mozilla *.dat files duplicate the error - no profiles will show up,
even though they exist. No profile is applied (put into action) either.
- The new Mozilla *.dat files will allow profiles to be seen in the profile
manager, *BUT* they don't really seem to be put to use, even if selected.
Example: My links, homepage, and more important, my mail accounts, are still
absent as if I had selected no profile at all. 

So I think my *.dat files are somehow corrupted, and there seems to be no way to
have them repaired. I will try to re-install Mozilla new from scratch, maybe
that'll help... if someone is interested in my two versions of *.dat files,
please email me.

Anyway, all this is very annoying, especially that I can't access my mail
settings, filters, mailboxes, etc. This needs to get fixed soon. I see that lots
of other people seem to have problems with this, too...


Reproducible: Didn't try

Steps to Reproduce:
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2.
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Comment 1

[Matthias Versen [:Matti]]

>Help!!
Sorry, this is no support Forum.
Create a new profile and use http://matti.no-ip.org/profile.txt to get your
mails into your new profile.


*** This bug has been marked as a duplicate of 205120 ***

Comment 2

[Grace Bush]

v