Wells Fargo Online Bill Pay forwards the user to a 1x1 gif

RESOLVED INVALID

Status

RESOLVED INVALID
15 years ago
8 years ago

People

(Reporter: panetta, Unassigned)

Tracking

Trunk
x86
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20030916
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20030916

When trying to use Wells Fargo's online bill pay service, clicking on
any portion of the menu box (consisting of "Status Update", "Make Payment",
etc.) sends one to a 1x1 gif:
https://mn1-dp1-bp.wellsfargo.com/BillManager/Online/images/logos/security.gif

Intermediate to this step, The following page appears for 
approximately half a second:
https://mn1-dp1-bp.wellsfargo.com/BillManager/plugin.nd/CBCommon/pgTemplate

Note:  Within the last week, WF changed the code for bill pay.  Also,
after talking to Level 2 Tech support, they claim that mozilla isn't
a supported browser.

Reproducible: Always

Steps to Reproduce:
1. Log in to Wells Fargo
2. Select "Bill Pay"
3. Select "Make Payment"

Actual Results:  
a 1x1 gif was displayed

Expected Results:  
displayed a page on making payments
Jim, what are your exact cookie settings?  Is it possible to attach an HTTP log
of the shortest browsing session that reproduces the problem to this bug?  See
http://www.mozilla.org/projects/netlib/http/http-debugging.html for instructions
on creating an HTTP log. 
(Reporter)

Comment 2

15 years ago
Finally had a chance to examine this in detail.  The problem is that I had
turned off cookie reading from scripts.  One of the scripts loaded by the page
was https://<foo>.wellsfargo.com/BillManager/Common/common.js and contained 
the code:

if (isValidCookie() == 0)
{
document.location = "/BillManager/Online/images/logos/security.gif";
}

Enabling 'Read cookies' on the advanced/scripts prefs tab fixed the problem.

As this is not a problem in Mozilla, I'm going to resolve the bug
to INVALID.

  --Jim
Status: UNCONFIRMED → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → INVALID
Product: Browser → Seamonkey
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