WMP plugin does not install

RESOLVED WORKSFORME

Status

Plugins Graveyard
Windows Media Player (Microsoft)
--
major
RESOLVED WORKSFORME
15 years ago
2 years ago

People

(Reporter: Jochen, Assigned: Peter Lubczynski)

Tracking

x86
Windows 98

Details

(URL)

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624

When opening a link to music, the "missing plugin" icon appears. After
installation of the plugin (WMP 9), the icon is still there, even after rebooting.

Reproducible: Always

Steps to Reproduce:
1. When opening a link to music (e.g. http://www.epdlp.com/topclasica.html), the
"missing plugin" icon appears
2. When clicking on this icon, the plugin finder appears and proposes Windows
Media Player 9
3. ... which happens to be already installed on my PC
4. But I am patient, so I download and install it again
5. WMP re-installs nicely and works perfectly standalone, however ... ->continue
with step 1.

Actual Results:  
Nothing happens, Mozilla tells me over and over again there is no plugin.

Expected Results:  
Played music, as MSIE does

Folks, I have downloaded the stupid WMP three times, it is working perfectly
with Internet Explorer, and this may well become a reason to abandon Mozilla, sorry.

Comment 1

15 years ago
WFM Win2k, 1.5rc1

Comment 2

15 years ago
Have you tried typing

about:plugins

into Mozilla's location bar, to see if it thinks WMP is installed? 

Also, have you tried http://plugindoc.mozdev.org/ -- about:plugins references
this site, which provides some tips for debugging plugin problems....

Comment 3

15 years ago
(some mail feedback from Jochen) > 
>> 
>> about:plugins ...
>> 
>> Also, have you tried http://plugindoc.mozdev.org/ -- about:plugins references
>> this site, which provides some tips for debugging plugin problems....
>
> Sure, I tried all that. I even found, after hours of searches, the hint 
> to the ShimInclusionList registry hack (I did *not* find it on 
> http://plugindoc.mozdev.org). No effect, sorry.
> 
> I am just terribly astonished that apparently thousands of Mozilla users 
> never listen to music - otherwise, how could this still be a bug?
> 
> Jochen

This is hard to diagnose without more information. What does about:plugins say
-- does it have any entry for Windows Media player? 

It may be necessary to completely de-install WMP (all versions) using the
Windows add/remove programs utility, and then re-install. have you tried that
option?  
WFM in Moz 1.5rc1

Reporter:  Uninstall and Install WMP9 from Microsoft's website.  This version
seems to work the most reliably in Mozilla.  You should see the WMP 7 Embedded
object.  

With Netscape 7.1, or Adam Lock's ActiveX plugin, you can get WMP9 controls
(which are much nicer IMHO).

Comment 5

14 years ago
No reply from reporter in 5 months, marking as WFM.

Please reopen if y ou can reproduce this with a new build.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 14 years ago
Resolution: --- → WORKSFORME

Updated

8 years ago
Component: Plug-ins → Windows Media Player (Microsoft)
Product: Core → Plugins
QA Contact: bmartin → microsoft-wmp
Version: Trunk → unspecified

Updated

8 years ago
Version: unspecified → 9.x
Product: Plugins → Plugins Graveyard
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