User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5a) Gecko/20030728 Mozilla Firebird/0.6.1 Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5a) Gecko/20030728 Mozilla Firebird/0.6.1 In multiple instances usually in mail.yahoo.com, sometimes other URL's, attempts to print or save file as PDF under the print dialog causes the browser to crash. On first boot of application it is usually possible to print or save a few times, then it will crash. re-starting the application will at times allow it to print reliably and at times crash again after a few successful prints. Reproducible: Sometimes Steps to Reproduce: 1. go to print 2. either print (which then gets spinning ball and crash) 2. or print and save as PDF (which then gets spinning ball and crash) Actual Results: As noted in Details section, sometimes it will work (print) for the session or crash after a few attempts. Expected Results: printed or saved PDF Happens on all Mac OSX systems used. (2 powerbook, 2 ibooks, 2 imacs)
Reporter, does this also occur using Mozilla?
QA Contact: mpconnor
wfm saving this page as pdf, saving pages at mail.yahoo.com as pdf (don't have an actual printer). your build is over two months old, try again with the 0.7 candidate build.
moving to correct printing component for triage/duping
Component: General → Printing
Product: Firebird → Browser
Version: unspecified → Trunk
Assignee: blake → printing
Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7a) Gecko/20040109 Firebird/0.8.0+ Any attempt to print to PDF (either via "save as PDF" or as printing to Acrobat 6.0 pro virtual printer) leads to a crash. osx 10.3.2 I am attaching a few crash reports.
Attachment #138719 - Attachment mime type: application/octet-stream → text/plain
Severity: normal → critical
Summary: crash when trying to save a page as PDF, under the print dialog / function while using mail.yahoo.com → crash when trying to save a page as PDF, under the print dialog / function
Could this be related to bug 207417 on Windows?
Have you tested to disable the APE extension in your system? (Unsanity Haxie). I acnnot confirm this, even with APE. But i have heard others having problems with printing when certain APE haxies was installed.
>Have you tested to disable the APE extension in your system? Yes, and it still crashes. Searching bugzilla I have some other similar bug: bug #110159 , bug #171058, bug #228132 perhaps one of them is related?
>Could this be related to bug 207417 on Windows? I am not sure, as bug #207417 deals with printing FROM a PDF file and this is about printing TO a PDF file (i.e. creating a PDF file from the webpage)
Unable to reproduce this problem on Mozilla, running OSX 10.3.2, using Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7a) Gecko/20040123.
I don't see a crash, but doing Print->Save as PDF yields only the 1st page of the document (for instance <http://www.forward.com/main/article.php?ref=kerry200408251051> ). This is with FireFox 0.9.3.
This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
This bug has been automatically resolved after a period of inactivity (see above comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → EXPIRED
You need to log in before you can comment on or make changes to this bug.