Erroneously flagged "sorta junk" mail, keeps reverting to junk status after manual marking

RESOLVED EXPIRED

Status

MailNews Core
Filters
RESOLVED EXPIRED
15 years ago
10 years ago

People

(Reporter: Randy Gobbel, Assigned: (not reading, please use seth@sspitzer.org instead))

Tracking

Trunk
x86
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20030925
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20030925

I use IMAP for all of my accounts, and I have "move to junk folder" checked,
both for automatically-recognized junk mail and for mail manually marked as
junk.  I occasionally see messages that are marked as junk, but which remain in
my inbox.  Most of the time, these are messages that should not have been marked
as junk.  If I manually mark them as not-junk, the junk mail flag reappears
after about a minute or so, but they are still not moved to the junk folder. 
After about 5 or 6 cycles of seeing the message marked junk, and manually
marking as not-junk, the message will finally stay as not-junk.  This does not
seem to be related to the type of IMAP server, since I see it in one account
that uses the UW server, and another that uses dovecot.

Reproducible: Always

Steps to Reproduce:
1. Set Junk Mail controls to "move to junk folder".
2. Observe messages erroneously marked as Junk, but which do not get moved to
the Junk folder.
3. Try to manually mark as non-junk.
4. Wait a couple of minutes, observe the Junk flag reappearing (but the message
stays in the inbox).
5. Mark as non-junk again.
6. Repeat until message stays as non-junk

Actual Results:  
Message is repeatedly marked as junk, but not moved to Junk folder.

Expected Results:  
When I manually mark a message as non-junk, it should stay that way.  On the
other hand, when a message is marked as junk, it should also move to the Junk
folder.

Restarting doesn't seem to help.  This bug has been around for as long as the
junk mail controls have been available.

Here is the full source of a message that is, right now, flipping to "Junk",
even though I keep marking it non-junk:

Received: from alias2.acm.org ([199.222.69.92])
	by gigan.hotturkey.com with esmtp (Exim 4.20)
	id 1A4fev-0008E4-4F
	for gobbel@hotturkey.com; Wed, 01 Oct 2003 05:00:45 -0700
Received: from xxxx.xxx ([xxx.xxx.xxx.xxx])
        by alias2.acm.org (ACM Email Forwarding Service) with ESMTP id CRY73883
        for <gobbel@acm.org>; Wed, 01 Oct 2003 08:00:14 -0400
Received: from snc-host1.xxxx.xxx (localhost [127.0.0.1])
	by xxxx.xxx (Postfix) with ESMTP id 26719ABB6A
	for <gobbel@acm.org>; Wed,  1 Oct 2003 05:00:13 -0700 (PDT)
Date: Wed, 01 Oct 2003 05:00:13 -0700
Message-ID: <20031001120013.5542.8559.Mailman@snc-host1.xxxx.xxx>
Subject: xxxx.xxx mailing list memberships reminder
From: mailman-owner@xxxx.xxx
To: gobbel@acm.org
X-No-Archive: yes
X-Ack: no
Sender: tea-test-admin@xxxx.xxx
Errors-To: tea-test-admin@xxxx.xxx
X-BeenThere: tea-test@xxxx.xxx
X-Mailman-Version: 2.0.13
Precedence: bulk

This is a reminder, sent out once a month, about your xxxx.xxx mailing
list memberships.  It includes your subscription info and how to use
it to change it or unsubscribe from a list.

You can visit the URLs to change your membership status or
configuration, including unsubscribing, setting digest-style delivery
or disabling delivery altogether (e.g., for a vacation), and so on.

In addition to the URL interfaces, you can also use email to make such
changes.  For more info, send a message to the '-request' address of
the list (for example, xxxxxx-request@xxxx.xxx) containing just the
word 'help' in the message body, and an email message will be sent to
you with instructions.

If you have questions, problems, comments, etc, send them to
mailman-owner@xxxx.xxx.  Thanks!

Passwords for gobbel@acm.org:

List                                     Password // URL
----                                     --------  
xxxxxx@xxxx.xxx                          xxxxxxx    
http://xxxx.xxx/mailman/options/xxxxxx/gobbel%40acm.org
Product: MailNews → Core
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
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This bug has been automatically resolved after a period of inactivity (see above
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Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
Product: Core → MailNews Core
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