User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5a) Gecko/20030718 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5a) Gecko/20030718 Moving the mouse over the tabs near the top of the page brings up a popup menu listing product types in Internet Explorer. Mozilla doesn't show the popup menu. Reproducible: Always Steps to Reproduce: 1. Visit page 2. Move mouse over one of the tabs near the top of the page Actual Results: Popup menus fail to display Expected Results: Displayed the popup menus.
Summary: Page's popup menus to not work at all → Drop down menus not displayed on http://www.dabs.com/
Created attachment 132856 [details] js for dropdown menus Despite the ominous file name, I don't know for certain whether it is IE specific code.
After writing to Dabs they replied with a link to http://www.dabs.com/uk/help/usingourwebsite/uw_mozilla.htm which says that they are trying to fix the problems now. I did tell them of the problem with the product details/features/etc. not showing, and actually gave them some code to fix it (they're using document.[ID] rather than document.getElementById([ID]) but I doubt they passed it on to their tech dept. Also I notice with their site that the vertical scrollbars don't work properly when the images are still loading (mainly on the compare products dialog) but I'm sure that must be another bug and not specific to their site only.
Not sure if this is related, but I'm also finding that when searching only a few search results are displayed, and not the complete page. Example URL: http://www.dabs.com/uk/search.htm?searchPhrase=dsl%20modem Works in IE every time.
Yeah that's the scrollbar bug I was talking about earlier. It seems to happen when there are image place holders rendered before the images are downloaded. Then once the images finish downloading and are rendered the scrollbar doesn't take account of that. If you resize the browser it fixes it.
See bug 222840 for the scrollbar problem.
The menu code uses document.all, which is a sure sign of IE specific code. Sending to Tech Evangelism based on this and the other comments in the bug. Thanks for spreading the word, Rick!
Assignee: other → english-us
Status: UNCONFIRMED → NEW
Component: Layout → English US
Ever confirmed: true
Product: Browser → Tech Evangelism
QA Contact: ian → english-us
Version: Trunk → unspecified
Rick, please keep up the good work and forward any problems you have to their web team. Please ask them to contact us if they need any help.
Summary: Drop down menus not displayed on http://www.dabs.com/ → dabs.com - Drop down menus not displayed
The menus now work on Dabs' site so I think this can be marked as fixed. We'll have to all put some business Dabs' way for caring about Mozilla ;)
http://www.dabs.com/uk/home.html is showing the drop down menus. http://www.dabs.com/uk/channels/components/harddiskdrives/internalide35/products.htm?catid=202 menus are also working, URL from Bug 221355 Product list is either incomplete or missing on Mozilla, works in Internet Explorer. marking fixed, so they can concentrate on bug 221355
Status: NEW → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → FIXED
Unfortunately, there are still major problems viewing dabs.com's new website with Mozilla-based browsers, causing me to resort to using Internet Explorer when viewing their website, and I've submitted a new bug report covering one of them in bug #243404. CC yourself there if you're interested in helping sort this out.
Product: Tech Evangelism → Tech Evangelism Graveyard
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