User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.1.4322) Build Identifier: Mozilla/5.0 Windows; U; Windows NT 5.1; en-US; rv:1.3.1) Gecko/20030425 (This happens in Thunderbird 20030901 also) I am using a network antivirus appliance to scan for email viruses. It clears POP3, IMAP4, FTP and HTTP protocols from viruses it recognizes. Using MS Outlook and IMAP4, the device clears viruses from my email. When I use Mozilla or Thunderbird (important since everyone here uses Mozilla) the device does not see the viruses. If I use Mozilla or Thunderbird and switch to POP3, the device does see the viruses and strips them out. Top-tier support for the Vendor claims that it is because Mozilla is fragmenting the email and attachments when it downloads. They say Outlook downloads the entire message when it uses IMAP so that's why it works there. Reproducible: Always Steps to Reproduce: 1. Configure Mozilla to use IMAP4 2. Download email with virus (or EICAR test pattern) 3. virus will get through the device 3. Change Mozilla to use POP3 4. Download email with virus (or EICAR test pattern) 5. Virus is caught at device Expected Results: I expect Mozilla to not fragment email, if that is truly what it is doing. Because this happens in Thunderbird and Mozilla, I am guessing that it is a fundamental aspect of the email program and will require too much effort to fix. If you can fix it, you will be the wind beneath my wings. But I would like to know technical details of what is happening. It might be possible to get the vendor to add the ability to scan fragmented email, but I don't yet know. Having some more information from the Mozilla group about this would be a big help.
you can turn off this behaviour by turning off the mail.server.servername.fetch_by_chunks preference for your imap server "serverName" (set it to false in prefs.js or using about.config)
any luck with that pref? I'd like to close this bug...thx.
Status: UNCONFIRMED → NEW
Ever confirmed: true
resolving as wfm - with a few prefs, the reporter was able to get Mozilla to work with the anti-virus appliance. These prefs, in fact: user_pref("mail.imap.fetch_by_chunks", false); user_pref("mail.imap.mime_parts_on_demand", false); user_pref("mail.server.default.fetch_by_chunks", false); user_pref("mail.server.default.mime_parts_on_demand", false);
Status: NEW → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → WORKSFORME
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